Workplace Team Lead-LATAM

  • Lieu :
    Mexico City, Mexico
  • Centre d'intérêt
    Installations
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    *Aucune
  • ID de poste
    1431275

What You’ll Do

This role is responsible for the overall management and P&L of the portfolio, ensuring financial and operational success. Coordinates real estate, property management, construction projects, operations, maintenance, food, and technical services. Cultivates an outstanding workplace environment and serves as the primary point of escalation for the site, ensuring flawless resolution of issues.

Responsibilities:

  • Led the successful implementation and ongoing functionality of the Cisco Workplace, delivering services and solutions supporting Employee Experience
  • Represent the Voice of Client and act as agent for WPR with clients, enabling client success with balanced affordability
  • Serve as the Single point of contact for critical blocking issues for WTL Cisco sites in Latin America and lead and support regional client decisions on real estate portfolio performance
  • Accountable for the timely delivery of projects/programs and services that impact the Client Experience. Understand client purpose and translate requirements. Partner across WPR and Cisco teams for effective delivery
  • Responsible for site assessment and reporting on status and health with outsourced contract management partners as well as participating in the development of the Plan of Property and Metro Plan for your assigned; sign off to deliver as agreed
  • Seek and integrate client feedback from employees, Cisco leadership, and service providers into new or enhanced services or solutions that bring positive outcomes to the workplace experience
  • Have financial/fiduciary accountability within prescribed limits and lead evaluations of options analysis to ensure optimized outcomes for Cisco
  • Support physical integration of acquired companies and sites as defined by the Mergers and Acquisitions team and implement disaster and business continuity planning, preparedness, and execution

Who We Are

You will ensure the safe and functional delivery of services to our buildings and handle the employee experience through curated services crafted to support our business mission around the globe. You will work closely with global teams across the WPR organization including Real Estate Strategy, Design & Construction, Energy, Sustainability & Environmental, Health, and Safety teams.

Our minimum requirements:

  • BS or equivalent experience with 5+ years of Corporate Real Estate or Facilities Management, and Team Leadership experience.
  • Financial Competence and prior P&L management experience and professional English level.
  • Client Relationship Management – effectively and proactively handle and build strong, collaborative client relationships at senior levels
  • Project/program management methodologies experience
  • Knowledge of health and safety regulations and approach to risk management

Preferred qualifications:

  • Work with the workplace and employee experience industry and market trends and translate to Cisco’s benefit
  • Expert planning, analytics, decision-making, influencing, and negotiating skills at an executive level
  • Interprets internal/external business challenges and recommends solutions that improve client outcomes and maintain fiduciary focus
  • Service Management with outsourced contract management partners as strong communication skills - adept at communicating and having difficult conversations, anticipating potential objections, and persuading others to adopt an aligned point of view
  • Encouraged to operate with no supervision in a matrixed environment
  • Willingness to be on site 2-3 times per week with occasional travel

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco 

#LI-IQ

Message aux candidats à l'emploi aux États-Unis et/ou Canada. :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.

Partager