Technical Solutions Architect, North|ThousandEyes

  • Lieu :
    Stockholm, Sweden
  • Autre Emplacement
    Copenhagen, Denmark
  • Centre d'intérêt
    Ventes
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    Cloud et data center, Réseau
  • ID de poste
    1419661

Job role location:  Denmark or Sweden

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

About the Role

We are looking for an outstanding Technical Solutions Architect to join our team of super heroes supporting the Northern European territory. You will have the opportunity to be the customer interface of ThousandEyes within region. You will work closely with the enterprise sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials and highlight business value; educate prospects, customers and the Cisco sales team on the technology & integration and how it applies to industry trends and business initiatives.

You Will

  • Be located in either Stockholm, Gothenburg or Copenhagen
  • Support the technical sales process being part of a specialist organization
  • Supporting larger sales motions within Cisco
  • Helping Sales team qualify opportunity with ThousandEyes
  • Demonstrate solution to showcase capabilities and use-cases
  • Build and maintain a technical and trusted advisor relationship with Cisco SE communities
  • Support customers & partners during solution evaluation
  • Define scope and define solution deployments
  • Translate technical capabilities into business value & outcomes for customers
  • Participate as a member of the SE community and Technical Solution Architect teams
  • Participate on weekly team meetings
  • Participate in quarter business review sales meetings
  • Present technical topics and successful wins
  • Enable the Cisco Sellers and SE communities
  • Proactively share knowledge and experience with the teams
  • Being a go to person when it relates to ThousandEyes technical questions & support in the region
  • Understand competitive landscape
  • Collaborate with Marketing
  • Support trade shows and networking events
  • Contribute to blog and social media posts
  • Suggest and contribute to white-papers and case-studies
  • Collaborate with Product Management and Engineering
  • Provide solution feedback from first-hand use and customer interaction
  • Provide solution suggestions and improvements to drive solution strategy
  • Participate, drive and provide feedback on internal and external solution beta programs
  • Collaborate and Coordinate with Customer Success in providing a comprehensive hand off to effectively support post-sales activities with the customers

Mandatory Requirements

  • Min. 5 years of working experience
  • Excellent presentation, communication, and problem-solving skills
  • Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
  • Knowledge of application and network infrastructures
  • Knowledge of SaaS, IaaS, PaaS and SeCaaS
  • Experience with application and network performance analysis solutions
  • Experience with packet analysis of network and application protocols
  • Experience with scripting languages (e.g., Python, Perl, Javascript)
  • proven ability and consistent track record in a Technical Sales or related profession
  • A degree in Electrical Engineering, Computer Science or related field
  • Fluent in English and Swedish or Danish written and oral, other European languages is a plus
  • Driver license
  • Travel required as applicable within Nordic region (ca. 30-40%)

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That's cool.

 
Message aux candidats à l'emploi aux États-Unis et/ou Canada. :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.

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