Technical Program Manager - Cross-Funtional - Cloud, Remote within Mexico
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Lieu :Offsite, Mexico City, Mexico
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Centre d'intérêtStratégie commerciale et opérations
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Type de posteExpérimenté
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Intérêt pour la technologieCloud et data center, Réseau, Développement de logiciel, tests
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ID de poste1433118
Please, apply here:https://meraki.cisco.com/jobs?gh_jid=6475889
Application is expected to close 01/15/2025
It’s magic.
Please, apply here:https://meraki.cisco.com/jobs?gh_jid=6475889
Application is expected to close 01/15/2025
It’s magic.
Some say magic’s not real. Others say it’s a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers. We experience magic all the time and see it unfold when something complex unexpectedly becomes intuitive, when technology works the way it was intended, or when everyone is valued for who they are. When our employees have the autonomy to make an impact, Meraki can accomplish our mission of connecting passionate people to their mission by simplifying the digital workplace.
At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free hardworking people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.
Meraki is seeking an experienced Technical Project Manager for driving highly cross-functional cloud engineering programs across highly diverse teams. Come be part of the team that delivers groundbreaking products for businesses and organizations of all sizes. As a Technical Program Manager, you will work closely with our Engineering, Product Management and other teams to shepherd projects through all phases of development. Our goal is to deliver high quality products to achieve target success.
You will be responsible for:- Leading highly multi-functional programs for Meraki’s Dashboard, cloud backend, and SRE
- Programs, including APIs, test quality and code coverage, meeting patching SLAs, internal developer enablement, building device management solutions, authentication and authorization, product integration with other Cisco products, private cloud scaling, supporting new regions and compliance regimes, component maturity, and framework upgrades
- Leading requests & technical dependencies from both internal Meraki and broader Cisco teams
- Supporting engineering teams in inter-team requests and alignment on larger initiatives
- Building and drive program plan with well led dependencies and partner alignment
- Implementing and track program work, achievements, action items, technical dependencies, risks, and mitigation plans
- Conducting root cause analysis on failure/bugs to better understand why things went wrong and to propose changes to prevent future occurrences
- Driving opportunities for improvement after key project completion to learn how to improve existing ways of working and processes
- Working with engineers, product managers, and other program managers to help define priorities
- Understanding product use cases and communicate technically with engineering and product teams
- Developing strong working relationships with cross functional teams to best understand and deliver on business goals and priorities
- Preparing program status reports and executive briefings for various partner groups
- Adhering to metrics and governance for Meraki’s process and drive process improvements
- Driving Objectives & Key Results (OKRs) and Quality Reviews for the Cloud team, including management of high severity bugs
- You are ideal for this role if you have:
- Bachelors or higher degree in a related technical field or equivalent experience in software engineering
- 5 years of demonstrated ability as Project Manager in software, hardware, embedded, networking, cloud technologies or products
- 3 years of proven experience as a Project Manager in specifically in software products and cloud backend technologies
- Proven ability to thrive in highly multi-functional environments and effectively collaborate with diverse teams.
- Strong understanding of software development processes and Agile methodologies
- Excellent communication, interpersonal and presentation skills
- Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)
- Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations
- Experience working in an agile (Scrum, Kanban, etc…) environment
We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great candidates come from a diverse set of backgrounds.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building am employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.
Please, apply here:https://meraki.cisco.com/jobs?gh_jid=6475889- Leading highly multi-functional programs for Meraki’s Dashboard, cloud backend, and SRE
- Programs, including APIs, test quality and code coverage, meeting patching SLAs, internal developer enablement, building device management solutions, authentication and authorization, product integration with other Cisco products, private cloud scaling, supporting new regions and compliance regimes, component maturity, and framework upgrades
- Leading requests & technical dependencies from both internal Meraki and broader Cisco teams
- Supporting engineering teams in inter-team requests and alignment on larger initiatives
- Building and drive program plan with well led dependencies and partner alignment
- Implementing and track program work, achievements, action items, technical dependencies, risks, and mitigation plans
- Conducting root cause analysis on failure/bugs to better understand why things went wrong and to propose changes to prevent future occurrences
- Driving opportunities for improvement after key project completion to learn how to improve existing ways of working and processes
- Working with engineers, product managers, and other program managers to help define priorities
- Understanding product use cases and communicate technically with engineering and product teams
- Developing strong working relationships with cross functional teams to best understand and deliver on business goals and priorities
- Preparing program status reports and executive briefings for various partner groups
- Adhering to metrics and governance for Meraki’s process and drive process improvements
- Driving Objectives & Key Results (OKRs) and Quality Reviews for the Cloud team, including management of high severity bugs
- You are ideal for this role if you have:
- Bachelors or higher degree in a related technical field or equivalent experience in software engineering
- 5 years of demonstrated ability as Project Manager in software, hardware, embedded, networking, cloud technologies or products
- 3 years of proven experience as a Project Manager in specifically in software products and cloud backend technologies
- Proven ability to thrive in highly multi-functional environments and effectively collaborate with diverse teams.
- Strong understanding of software development processes and Agile methodologies
- Excellent communication, interpersonal and presentation skills
- Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)
- Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations
- Experience working in an agile (Scrum, Kanban, etc…) environment
Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et au Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, incluant, sans s’y limiter, les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats pourraient ne pas être admissibles à la fourchette salariale complète selon leur lieu d’embauche aux États-Unis ou au Canada. Le recruteur peut fournir plus d’informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.
Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être.
Les employés reçoivent jusqu’à douze jours fériés payés par année civile, ce qui comprend un jour férié flottant (pour les employés non exemptés), plus un jour de congé pour leur anniversaire. Les nouveaux employés non exemptés accumulent jusqu’à 16 jours de congés annuels, à raison de 4,92 heures par période de paie. Les nouveaux employés exemptés participent à la politique de congés annuels flexibles de Cisco qui ne fixe pas de limite précise quant au nombre de jours de congé pouvant être pris par les employés admissibles. Cependant, cette flexibilité dépend de la disponibilité et de certaines contraintes opérationnelles. Tous les nouveaux employés sont admissibles aux congés de maladie, sous réserve de la Politique relative aux congés de maladie de Cisco. Ils auront droit à quatre-vingts (80) heures de congés de maladie à leur date d’embauche et le 1er janvier de chaque année par la suite. Jusqu’à 80 heures de congés de maladie non utilisées seront reportées d’une année civile à l’autre, de sorte que le nombre maximal d’heures de congé de maladie dont un employé peut disposer est de 160 heures. Les employés de l’Illinois bénéficient d’un programme spécifique de congés spécialement conçu pour répondre aux exigences locales. Tous les employés disposent également de congés payés pour faire face à des situations critiques ou d'urgence. Nous offrons des heures supplémentaires rémunérées pour faire du bénévolat et rendre service à la communauté.
Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie généralement comme suit :
0,75 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d’affaires atteint jusqu’à concurrence de 50 % du quota;
1,5 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 50 % et 75 %;
1 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 75 % et 100 %; et lorsque le rendement dépasse 100 % d’atteinte, les taux incitatifs sont égaux ou supérieurs à 1 % pour chaque tranche de 1 % du chiffre d'affaires atteint, sans limites de rémunération incitative.
Pour les éléments de performance de vente non basés sur les quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative pour les ventes.
Renseignements confidentiels de Cisco