Technical Marketing Engineer Technical Leader
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Lieu :Bangalore, India
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Centre d'intérêtSécurité
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Type de posteExpérimenté
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Intérêt pour la technologieSécurité et Observabilité
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ID de poste1437667
What You’ll Do
You will be part of Cisco’s Email Security Technical Marketing Engineering team. We help design, build, and deliver market-leading Breach Protection security products. These products form the foundation of Cisco’s innovative security analytics portfolio.
The role of the Technical Marketing Engineer is to enable sales and create field and customer apostles through:
• Being the customer’s Technical Advocate inside the Business Unit
• Evangelizing the value of Cisco security technologies to the field, channel, and customer
• Being the technical arm of the product management team and help drive product/solution adoption
TMEs have intrinsic product knowledge as well as detailed technical knowledge about a variety of networking environments where the product is installed and operates. TMEs should have the ability to clearly articulate customer use cases, technical differentiators of a product as well as work with Product Managers in identifying customer requirements and product gaps and helping Product Management prioritize those gaps. Excellent communications skills and extensive customer and field interaction is a must.
The role of the Technical Marketing Engineer is to enhance products and enable sales through:
· Being the technical advocate and domain expert on SaaS-based security Overs inside the Business Unit for customers.
· Evangelizing the value and utility of Cisco security technologies to customers, the field, and channel partners.
· Influencing the direction of product development decisions and partnering with peer groups to implement a complete vision for market leadership and industry excellence.
· Working with peer product teams across Cisco to drive native and orchestrated integrations to build world-class enterprise solutions.
· The Manager Technical Marketing Engineer enables the success of Cisco’s Breach Protection Suites with a focus on Cisco Email Security and Cisco XDR
· Executing the strategic plan for technical marketing consistent with the broader business strategy of the product portfolio.
· Develop compelling technical collateral by synthesizing complex concepts into customer, field, and channel-centric materials.
· Ensuring necessary content, training programs, and design implementations are available to the system engineers, solution architects, and partner technical communities.
· Engaging with strategic customers to better understand the environment where our products are deployed and where we should innovate to excel.
· Participating in the development process to provide in-depth customer and technical understanding to both Engineering and Product Managers.
Who You’ll Work With
We are an agile, fun, passionate TME team within Cisco’s Security Business Group. Our team has deep product knowledge and broad technical knowledge about a variety of networking environments. We clearly articulate the technical differentiators of our products when/by interacting with customers, channel partners, and the Cisco field. We collaborate and work closely with technical Program Managers, Engineers, and public cloud vendors to stay on the forefront of capabilities that can further our ability to deliver software and platform services anywhere. When you work with us, you’ll be part of a highly empowered collaborative distributed team that's passionate about technology.
Who You Are
You are an aspiring technical leader in cyber security with a superior work ethic and demonstrated success in security product design, implementation, and demonstration. As a qualified candidate, you bring IT and networking industry knowledge, a competitive background, and years of technology experience to aid in technical selling, explaining features and benefits to customers, and partners, and designing and configuring products and solutions to meet specific customer needs.
Basic Qualifications
· 5+ years related experience in designing, securing and managing medium to large- scale Email Security technology deployments in the enterprise and service provider markets.
· Extensive experience in designing, provisioning and supporting SMTP MTAs and integra=ng with cloud and customer premise email solutions
· Solid understanding of SMTP RFCs
· Experience with email and encryption, (TLS, SSL, S/MIME), mail filtering policy, DNS (DKIM/SPF and DMARC) and LDAP
· Experience in overseeing deployment, troubleshooting, performance optimization, event detection, incident response, and training of Secure Email technologies.
Preferred/Desirable Qualifications
· Master Degree or equivalent experience.
· Solid and proven knowledge on at least one of the following: MS365, Proofpoint, Abnormal, ESA, CES, Cisco XDR, Cisco Secure Malware Analytics.
· Experience with Python and ability to create analysis scripts to support troubleshooting, system monitoring, and diagnose functions.
· Experience with Yara rules for testing AV integration, contributing to improved malware detection.
· Knowledge of Splunk, Splunk Universal Forwarder deployment, configuration, and maintenance across Linux and Windows platforms to enhance system monitoring and security visibility.
· Experience in virtualization, Programming or Software Defined Networks is desirable.
· Experience in Scripting and API’s is highly desirable.
· Excellent interpersonal, written, and verbal communication skills in English.
· Strong ability to build relationships among Cisco sales, engineering, marketing, and customers.
· Outstanding communication skills and demonstrated ability in developing and delivering clear technical presentation and white papers on complex topics.
· Strong technical writing and presentation creation skills. Demonstrated ability in creating and delivering technical white papers and business/technical presentations.
· Ability to work with limited supervision in defining initial goals and addressing complex issues as they arise.
· 5-10+ years overall experience in fields such as technical or product marketing, sales, or engineering.
· Experience working with remote teams and a global organization which is 24x7.
· Agile and DevOps culture and interval development practices are key transformations we are undertaking.
· Willingness to travel up to 40% to support sales, training, and marketing efforts.
· Relevant certifications CCNA, CCNP, CCIE Security and other technical certifications are highly desired.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et au Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, incluant, sans s’y limiter, les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats pourraient ne pas être admissibles à la fourchette salariale complète selon leur lieu d’embauche aux États-Unis ou au Canada. Le recruteur peut fournir plus d’informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.
Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être.
Les employés reçoivent jusqu’à douze jours fériés payés par année civile, ce qui comprend un jour férié flottant (pour les employés non exemptés), plus un jour de congé pour leur anniversaire. Les nouveaux employés non exemptés accumulent jusqu’à 16 jours de congés annuels, à raison de 4,92 heures par période de paie. Les nouveaux employés exemptés participent à la politique de congés annuels flexibles de Cisco qui ne fixe pas de limite précise quant au nombre de jours de congé pouvant être pris par les employés admissibles. Cependant, cette flexibilité dépend de la disponibilité et de certaines contraintes opérationnelles. Tous les nouveaux employés sont admissibles aux congés de maladie, sous réserve de la Politique relative aux congés de maladie de Cisco. Ils auront droit à quatre-vingts (80) heures de congés de maladie à leur date d’embauche et le 1er janvier de chaque année par la suite. Jusqu’à 80 heures de congés de maladie non utilisées seront reportées d’une année civile à l’autre, de sorte que le nombre maximal d’heures de congé de maladie dont un employé peut disposer est de 160 heures. Les employés de l’Illinois bénéficient d’un programme spécifique de congés spécialement conçu pour répondre aux exigences locales. Tous les employés disposent également de congés payés pour faire face à des situations critiques ou d'urgence. Nous offrons des heures supplémentaires rémunérées pour faire du bénévolat et rendre service à la communauté.
Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie généralement comme suit :
0,75 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d’affaires atteint jusqu’à concurrence de 50 % du quota;
1,5 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 50 % et 75 %;
1 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 75 % et 100 %; et lorsque le rendement dépasse 100 % d’atteinte, les taux incitatifs sont égaux ou supérieurs à 1 % pour chaque tranche de 1 % du chiffre d'affaires atteint, sans limites de rémunération incitative.
Pour les éléments de performance de vente non basés sur les quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative pour les ventes.
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