Technical Consulting Engineer - SDWAN

  • Lieu :
    Krakow, Poland
  • Centre d'intérêt
    Expérience client
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    Réseau
  • ID de poste
    1421678
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.


Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real-world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do?

  • Diagnose, troubleshoot and resolve incidents related to Cisco SDWAN services and solutions.
  • Work with customers via collaboration tools to tackle highly sophisticated technical issues.
  • Be a member of a worldwide team.
  • Engage in cross-technology collaborations to help solve issues in heterogeneous network environments.
  • Recreate customer technical problems within Cisco’s internal state-of-the-art labs.
  • Be a trusted technical authority to worldwide Cisco customers and partners.
  • Contribute to knowledge bases and troubleshooting guides.
  • Create automation and augmentation logic to speed up issue resolution.
  • Improve product quality by identifying and submitting software defects.
  • Be the first to lay hands on the latest and greatest cutting-edge technologies within the SDWAN domain.
  • Collaborate with the engineering teams to improve product quality by identifying and submitting software defects.

Who You'll Work With

You will work with a tight-knit, highly skilled team that demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Our engineers are passionate about what they do and go above and beyond to assist not just the customer, but also their teammates and peers. The team is compromised of engineers from various countries and with varying years of experience (from 2 years all the way to 8 years) in Cisco technologies and solutions, and each and every one of them brings phenomenal value to the table. Our team has a global presence located in the US, Krakow, Mexico, and India centers.

Who You Are

You enjoy troubleshooting issues for Enterprise and Service Provider (SP) customers. You also have experience deploying and troubleshooting PnP (plug and play), APIC-EM (Application Policy Infrastructure Controller Enterprise Module) or similar NMS (Network Management System). Network design and/or deployment experience is also a big plus.

As a Technical Consulting Engineer, you have:

  • Understanding of network infrastructure and network hardware (Modern Enterprise Networks).
  • You are knowledgeable in Linux, Virtualization, VPN, or Security technologies.
  • Understanding of Cloud technologies such as AWS, AZURE
  • Basic Understanding of IPSec, TLS, and DTLS
  • LAN and WAN production environment experience.
  • Strong analytical and problem-solving skills.
  • Experience with routing protocols (OSPF, EIGRP, BGP).
  • Understanding of X.509 Certificates usage workflow.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internal resources and apply that knowledge in real-world situations.
  • Skills to work independently as well as in a very diverse team environment.
  • Ability to quickly learn new or unfamiliar technology and products.

We'll be very impressed if you can also show one of these:

  • You possess a CCIE (Wireless / Routing & Switching / Service Provider)
  • You have knowledge and experience in Protocols: VRRP and TCP
  • You're experienced with Viptela
  • You have Database fundamentals (Neo4j, Orient DB)
  • You have experience in the following platforms: Variants of ISR routers, vEdge, cEdge, vManage, and Catalyst family

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

Cisco is not only an industry leader and “the” place to work for network engineers but also has unique and amazing work culture and year by year is on the top of the greatest places to work worldwide.

  • You will become an industry-leading top networking expert with exceptional world-class problem solving and network troubleshooting skills.
  • You will get targeted training helping you to ramp up your knowledge.
  • We offer free/unlimited access to any of Cisco’s hardware and software products from across the entire Cisco portfolio. As part of solving issues for customers and reproducing customer environments, you will have access to a worldwide network of 24/7 dedicated internal Cisco Labs.
  • You will work primarily within the SDWAN and be continuously encouraged to expand your competencies, skills, and knowledge via participation in ongoing training and rotations between different TAC teams.
  • We will also encourage and support you in official accreditation by offering study materials/labs and dedicated paid study time off to take the CCIE/DevNet certifications and improve software programming skills.
  • You will be able to acquire communication and client engagement skills by being exposed to customers from all over the world, and running a wide variety of network set-ups.
  • Working hours: Monday – Friday 8 am – 4 pm (with periodic weekend shifts on Saturday or Sunday 8 am – 2 pm – with additional monetary and a day off compensation).
 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! 

#LI-Hybrid

#CXCHiring
Message aux candidats à l'emploi aux États-Unis et/ou Canada. :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.

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