Solutions Engineer
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Lieu :Offsite, San Jose, Costa Rica
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Centre d'intérêtIngénieur - avant-vente
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Type de posteExpérimenté
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Intérêt pour la technologieSécurité, Webex (Collaboration)
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ID de poste1430402
***Applications are open until November 25th***
What you'll do
As a Collaboration or Security-focused Solutions Engineer, you will serve as an architectural technologist, collaborating with customers, partners, and solutions engineering leadership to craft strategies and solutions that align with customer priorities and leverage relevant technologies.
In this role, you will combine your technical expertise with a business mentality and a passion for technology to drive innovation and outcomes. You’ll accelerate digital strategy and technology planning for customers and partners, acting as a trusted advisor to demonstrate the business value of Cisco's solutions and services.
You have the skills, know-how, and tools to drive business innovation with speed, impact, and scale. This position provides the opportunity to:
- Collaborate with partners and customers to understand their unique networking and IT challenges, providing tailored solutions that leverage Cisco's extensive portfolio.
- Deliver technical presentations and demonstrations of Cisco products, showcasing their capabilities and benefits.
- Engage in pre-sales activities, working closely with partners and account teams to build compelling proposals and technical documentation.
- Stay updated on the latest industry trends, technologies, and best practices to ensure innovative solutions for clients.
- Establish relationships to communicate and demonstrate Cisco's strategic direction to articulate the products' value at all levels within the account.
- Selectively engage with Cisco’s similarly focused teams around the globe to share ideas and drive common goals.
- Maintain broad technology breadth and work across product boundaries to build complete solutions.
Who You'll Work With
- Sales teams to align technical solutions with business needs.
- Collaborate with a diverse team of engineers, sales professionals, and product specialists across the globe.
- Engage directly with partners and customers, network architects, and business stakeholders, to cultivate positive relationships and understand their needs.
- Work alongside cross-functional teams, including product development and support, to influence product roadmaps and improvements based on customer feedback.
Who You Are
- You are a passionate and knowledgeable Solutions Engineer with a strong background in networking and IT infrastructure. You possess strong problem-solving skills and the ability to think creatively, enabling you to tackle challenges with innovative solutions.
- As an excellent communicator, you can translate sophisticated technical concepts into clear, actionable insights for non-technical stakeholders. Your communication and presentation skills empower you to engage effectively with customers and colleagues alike.
- With a collaborative mentality, you thrive in team environments and actively contribute to a continuous improvement and innovation culture. You take a proactive approach to learning, consistently staying ahead of with industry trends to bring the most relevant knowledge and insights to your role.
Minimum Qualifications
- Shown proven track record of technical sales in Cisco Collaboration or Security technologies.
- Experience with confirmed field experience working with large customers in a technical sales capacity.
- Deep product knowledge concerning architectural trends and industry directions in Collaboration or Security.
- Currently, hold or can acquire a CCNA or CCNP certification in Collaboration of Security.
- Working knowledge of security and collaboration solutions is highly desirable.
- The ability to learn quickly and stay current, the ideal candidate's social, presentation, and troubleshooting skills evoke dedication and confidence.
- Cisco product experience or relevant experience in key competitor offerings in security and collaborations technology area of emphasis preferred
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to instruct in even the most exciting of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are owning the way. Together we’re committed to learning, listening, and caring for our communities, while supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! #WeAreCisco
Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.
Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.
Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.