Solutions Engineer - Service Provider

  • Lieu :
    Midrand, South Africa
  • Autre Emplacement
    Cape Town, South Africa
  • Centre d'intérêt
    Ingénieur - avant-vente
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    Fournisseur de services
  • ID de poste
    1435150

Meet the Team

Join the Cisco South Africa team, where we collaborate to provide the best solutions for our clients. Our team supports and empowers you to grow alongside our customers, fostering an environment where we care about our clients, enjoy having fun, and actively participate in local community initiatives.

We are seeking an experienced Solutions Engineer to help drive sales opportunity at a major multinational customer to help it transform its network architectures, by applying Cisco's world-class products, technologies and solutions.

At Cisco, we seek to enable our customers to drive profitable business outcomes, crafting many growth opportunities through innovation. We have enabled them to transform the experience and evolve their business and architectures with open and flexible solutions. We use our assets to address their critical challenges. Do you want to help with this change? In this role you have the chance to lead market transitions!

Why You Will Love Cisco

Is technology your passion? Come work for a company where you can see your ideas come to life. Where people consistently work with industry leaders and knowledgeable specialists that will help craft your future and career. 

We celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference.

What you will do

You will conduct technical presentations, demonstrate Cisco products and solutions, set up demonstrations and explain features and benefits to customers. As an advisor to the customer, you will design and configure products to meet specific customer needs. You will gain access to and work with a wide palette of the Cisco solutions, including Networking, Data Center, Security, Workplace Solutions & Automation. You will have to master the relationship of Cisco solutions to programmability, cloud native systems, public and private Cloud deployments and Artificial Intelligence.

Besides having a strong technical background you will need to have the ability to learn and keep up to date on a continuous basis.

Working with a broad range of technologies will need strong team working and consultative skills and capacities to effectively showcase Cisco solutions, demonstrate technical solutions and capabilities, conduct Proof-of-Concept (PoC) tests.

If you are interested in this pre-sales Solutions Engineering role you should come with a passion, energy, and tenacity to work across all Cisco Products, you should possess and/or cultivate strong Business Unit relationships and be able to navigate through Cisco's cross functional areas (Services, Marketing, Architecture and Development Teams) effectively. In addition to technical capabilities and the ability to learn quickly as well as knowledge of current technology trends, your social, presentation and troubleshooting skills come as very important for this role! You should be familiar with how to successfully navigate a complex account and customer base. In this position you will work and develop a marquee account and will have a direct impact on a Cisco’s business strategy.

Who you’ll work with

In this dynamic, customer focused role, you will partner directly with Solutions Account Managers and an extended team to position complex software and hardware solutions, passionate about solving the business and technical problems of our customer. In that capacity you will be part of a multinational account team serving the customer and you will rely on an extended network of Cisco services professionals and Technical teams, with close support of your sales leadership/executives.

Who You Are

You should excel in presenting technical architectures, solutions and products to key decision-makers from Managers to Directors and above. You should be comfortable presenting to both small and large audiences.

Our minimum requirements for this role are:

  • 5+ years-related experience.
  • Understand customer business drivers and how to map these to a customer network platform - Technical Acumen
  • Understand networking industry, including keeping updated on products and solutions
  • Technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment

Our preferred requirements for this role are:

  • Pre-Sales experience recommended.
  • Cisco product experience or meaningful experience in key competitor offerings in technology area of emphasis.
  • CCIE preferred or equivalent
  • Typically requires BS/BA (EE/CS) or equivalent.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message aux candidats qui postulent pour travailler aux États-Unis et au Canada :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et au Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, incluant, sans s’y limiter, les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats pourraient ne pas être admissibles à la fourchette salariale complète selon leur lieu d’embauche aux États-Unis ou au Canada. Le recruteur peut fournir plus d’informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être.

Les employés reçoivent jusqu’à douze jours fériés payés par année civile, ce qui comprend un jour férié flottant (pour les employés non exemptés), plus un jour de congé pour leur anniversaire. Les nouveaux employés non exemptés accumulent jusqu’à 16 jours de congés annuels, à raison de 4,92 heures par période de paie. Les nouveaux employés exemptés participent à la politique de congés annuels flexibles de Cisco qui ne fixe pas de limite précise quant au nombre de jours de congé pouvant être pris par les employés admissibles. Cependant, cette flexibilité dépend de la disponibilité et de certaines contraintes opérationnelles. Tous les nouveaux employés sont admissibles aux congés de maladie, sous réserve de la Politique relative aux congés de maladie de Cisco. Ils auront droit à quatre-vingts (80) heures de congés de maladie à leur date d’embauche et le 1er janvier de chaque année par la suite. Jusqu’à 80 heures de congés de maladie non utilisées seront reportées d’une année civile à l’autre, de sorte que le nombre maximal d’heures de congé de maladie dont un employé peut disposer est de 160 heures. Les employés de l’Illinois bénéficient d’un programme spécifique de congés spécialement conçu pour répondre aux exigences locales. Tous les employés disposent également de congés payés pour faire face à des situations critiques ou d'urgence. Nous offrons des heures supplémentaires rémunérées pour faire du bénévolat et rendre service à la communauté.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie généralement comme suit :

0,75 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d’affaires atteint jusqu’à concurrence de 50 % du quota;

1,5 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 50 % et 75 %;

1 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 75 % et 100 %; et lorsque le rendement dépasse 100 % d’atteinte, les taux incitatifs sont égaux ou supérieurs à 1 % pour chaque tranche de 1 % du chiffre d'affaires atteint, sans limites de rémunération incitative.

Pour les éléments de performance de vente non basés sur les quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative pour les ventes.

Renseignements confidentiels de Cisco

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