Solutions Engineer Leader

  • Lieu :
    New York, New York, US
  • Centre d'intérêt
    Ventes
  • Plage De Rémunération
    246600 USD - 295200 USD
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    *Aucune
  • ID de poste
    1422645

Why you'll love Cisco


We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything, from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, and everyday devices in our homes. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.


What You'll Do


You will provide technical direction and business guidance to the operation sales team. You will drive revenue through account planning, resource planning and allocation. You will actively develop and maintain a team of hard-working SEs and continually seek creative methods for improving team performance. You will help meet operational revenue goals by driving creative programs and leading day to day activities. You will lead and grow systems engineering team talent and expertise and learn how to build a territory plan by compiling SE feedback and adding knowledge of market demand. You will create a technical resource plan for territory and collaborate with RM to prioritize and target team opportunities; review quantitative information to identify and explain trends. You will understand mechanisms for establishing team capacity, improving team performance and align resources to deliver on commitments and get results

Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately.


Assist in qualified partner identification 


Supervise and approve requests for customer-focused pre-sales resources.


Track and report team metrics for a given opportunity


Monitor and measure team progress against business plan and recommend changes as needed.

Interact with business units to provide support for local region.


Lead multi-functional projects within area of responsibility


Facilitate communications and understanding of customer requirements between customers, corporate, and the field.

Actively seek feedback on self; recognize own capabilities and take initiative to continually improve.

Advocate for continual improvement in customer experience to increase brand loyalty for Cisco.

Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and supervise high levels of customer satisfaction in assigned territory.


Who You'll Work With


You will be working with Cisco field account managers, systems engineers and partners to plan sales strategy, develop proposals, and deliver customer presentations.


Who You Are


You've got experience in developing local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value

You know how to establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts and understand the customer's business model and help the team identify an architecture and/or solution that provides return on investment You have a sophisticated understanding of internetworking industry trends, including new products and solutions. You have an advanced understanding of product and solution landscape and can articulate trade-offs between Cisco and competitor products

You will develop team members' capabilities in support of individual career goals and team objectives.

Drive account and resource planning for region and actively collaborate with Regional Manager to track plans and course correct as necessary.

Understand the value of standard methodologies and apply methodologies and other tools to drive business results.

Communicate a clear vision and strategy for the account that inspires and empowers the team to implement within a common framework.

Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors

Translate Cisco's vision for the future into a compelling value proposition for the team

Build the capabilities needed to deliver the team's short and long term goals, including identification and development of a strong pipeline of the best talent from both internal and external pools.

Support team members by providing transparency and information during organizational changes.

Clearly and succinctly convey information and ideas, including expert executive communication and presentation skills.


Our minimum requirements for this role:


B.S. Degree

7-10 years proven Industry experience


Why Cisco


At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything - people, process, data and things - and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an equal opportunity employer.


Message aux candidats à l'emploi aux États-Unis et/ou Canada. :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.

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