Carrières chez Cisco

What you’ll do

• Lead the solution design and translate the customer requirements into technical tracks
• Extensive technical knowledge of at least two technology domains plus “one mile wide and one inch deep” knowledge of other technical, operational and SP architecture domains following a ‘T’ shape model
• Participate in services presales activities, Statement Of Work prioritization, review and creation, and position value of Cisco as part of a comprehensive outcome-based solution
• Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High Level Design)
• Trusted Advisor, understand customer market and industry, identifies product and services growth opportunities in the customer. Identifies risks and proposes mitigation plans
• Creatively advocate current and new technologies solutions relevant to the customer success
• Build & maintain key CX and customer partners relationships facilitating outstanding customer experience
• Individual contributor, active community participant, mentor others and maintain successor plan for large sophisticated project delivery and/or activities

Who you will work with

The CX Center (CXC) provides flexible and innovative ways to help meet customer needs while improving profitability for Customer Experience (CX) delivery teams. CXC’s highly technical, global resources support customer engagements in all regions. These capabilities expand Cisco's technical reach across all Cisco architectures. Through our network of CX-Centers we enable delivery of innovative services and solutions. Our collaborative delivery model drives scalability, efficiency and innovation across the CX organization. 

Who you are

• 10+ years of related SP experience,
• Technology specialist with extensive technical, market and business expertise
• CCIE technical certification preferred, or 2 of CCNP, DevNet Pro, CX Technology Blue Belt or similar technical certification or equivalent skills
• Demonstrable record of technical leadership experience in complex programs or projects
• Good knowledge around topics of Service Provider,
• Ability to work with customer business leaders while maintaining relationships with technology teams. understanding the customer business model, motivations, influences and how they generate revenue or fund the business
• Technical leadership in multi-disciplinary project or program teams, as per complexity
• Receive minimal instructions on routine work, general instructions on new projects or assignments.
• Provide mentorship and training to new engineers and architects within their team

Why Cisco

At Cisco, each person brings their different talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while aiming for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#WeAreCisco