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Site Reliability Engineer – Duo Security

Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust Security solutions provider. Duo was built with cloud-native technologies from the ground up and is a high scale SaaS-only solution running on AWS.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, credible, and enduring. And that is why we are the most loved and trusted company in security.

Our work culture is defined by values of “Being more thoughtful than necessary”, “Learning together”, “Engineering the business” and celebrating diversity of perspectives. A positive and intellectually cultivating environment for employees is the reason Cisco has won the “Best company to work for” three years in a row and earned us the title of “The most loved security company” given by our customers.

As a Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions to remove toil and enhance stability for a variety of infrastructures, with an emphasis on scalability. You will face challenges that require an engineering attitude and a desire to automate everything possible.

Skills you have….

• You can Collaborate with, influence engineers, and demonstrate impact in an organization.
• You can Design and own Technical Solutions for broad or complex requirements with insightful and strategic approaches.
• History of writing Performant, Maintainable, Testable code
• You are passionate about automation and reducing Toil.
• You are committed to Quality and experienced with modern software testing practices.
• You care about contributing to an Amazing Work Culture and Environment

Even better if….

• You have experience in SRE / DevOps-related roles, supporting large scale SaaS environments.
• You have experience with automated configuration tools like Ansible and Terraform
• You are comfortable deploying Cloud Services, Monitoring, Alerting, and Handling Escalations
• You have experience with Container Orchestration including Kubernetes, Helm Charts, and Docker
• You worked previously with streaming solutions such as Kafka, SQS.
• You have experience supporting a High-Availability SaaS environment.
• You work well in charting new DevOps practices without a well-defined roadmap.

Why you should apply….

• You’ve seen the news!
• Cybersecurity is the biggest issue of our time, and you want to make a difference.
• You thrive having the Autonomy to operate in a relevant problem space solving real problems for real people.
• You love Collaborating with, Guiding, and Learning from High-Performing Peers on software projects.
• You have a passion for writing high-quality secure software that is backed by an equally mature approach to testing.
• You have compassion for internal engineers as customers. Prior experience improving tools used by internal engineers and accelerating their productivity.

If you are coming up short in these areas but think you could still knock it out of the park, convince us why!

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We can grow and learn better together with a team with varied strengths of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation, and beliefs.

If this role excites you, we encourage you to apply even if you do not meet all 100% of the description or qualifications. Finally, and most importantly, we are a proud Equal Opportunity Employer.

Why Cisco Secure

We are global, we are adaptable, we are diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we are missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we are better together, that is why we are dedicated to inclusivity, collaboration, and diversity in everything we do.

We are proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we are excited to see the new heights we will reach with your passion for security, your customer focus, and your desire to change things up!

"Cisco Secure offers an environment that combines pioneering, critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering

There are so many amazing reasons to join Cisco. Learn more here!

Join Cisco Secure – Be You, With Us!

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