Service Delivery Manager Specialized in Revenue Streams 1414400

  • Lieu :
    Bangalore, India
  • Centre d'intérêt
    Technologies de l'information
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    Big Data, analytique, Cloud et data center, Internet of Everything, Fournisseur de services
  • ID de poste
    1414400

Why You’ll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team is responsible for customer order orchestration processing through all lifecycle stages across Company’s business models. You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams, and delivering quality business outcomes.

  • Oversee multiple areas within the Invoice to Cash & Revenue Management Business Functions, owning the end-to-end strategy and delivery of capabilities.
  • You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.
  • Lead, motivate and drive team to reach the established organization and capability goals.
  • Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
  • Stay on top of investments, capacity, and project schedules.
  • Lead the organization’s effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.
  • Lead a geographically distributed team of software engineers and analysts.

Who You’ll Work With

When you work with us, you will be part of a highly empowered collaborative “FUTURE IT” team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with businesses partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.

Who We Are

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization. We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI powered technology.

In Finance IT, we deliver the technologies that power Cisco’s Finance and Commercial Processes through scalable and sustainable architectures to drive profitable growth & operational efficiency. The Finance IT organization is a team of fun-loving and motivated individuals working on managing IT architecture, platforms, and engineering services for Cisco core financials area.

Who You Are

You are a leader who is self-motivated with real passion for technology, leads by example, holds self-accountable for team performance, takes complete ownership on all aspects of customer and project initiatives. You feel comfortable dealing with ambiguity, can influence within and outside the organization, and drive tangible impact.

Minimum Qualifications

  • Bachelors +8 years of related experience or Masters +6 years of related technical experience
  • Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.
  • Knowledge of Agile Principles and practices.
  • Hands on implementation experience with Oracle Revenue Management Cloud Services.
  • Experience in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development.
  • Experience in Developing applications using Databases like Oracle, MongoDB
  • Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.
  • Advanced SQL knowledge for data analysis and auditing.
  • Experience in supporting Customer Operations and Period Close Processes
  • Experience in managing large-scale platforms and/or infrastructure.

Preferred Qualifications

  • Hands on experience with Oracle ERP, particularly in Accounts Receivables, Revenue Management. Knowledge of other ERP modules is a plus.
  • Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services is a plus.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement changes in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message aux candidats à l'emploi aux États-Unis et/ou Canada. :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.

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