Senior Collaboration Engineer
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Lieu :RTP, North Carolina, US
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Autre EmplacementSan Jose, California, US
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Centre d'intérêtTechnologies de l'information
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Type de posteExpérimenté
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Intérêt pour la technologie*Aucune
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ID de poste1321998
Who We Are
Today’s challenging business environment is more than that – it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.
The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!
What You Will Do
The Cisco IT - Customer Zero Engineering team is looking for a Technical Systems Architect to help us define, isolate, and tackle complicated problems in the Collaboration Technologies space. In this role, you will provide technical leadership, build a pipeline of talent behind you and craft a Cloud Transformation story for Cisco. If using the latest technology makes your day, help us build new solutions through iteration, on hand design, and augmentative automation. Threaded through everything we do is a culture favoring a bias towards action, impact on products and learning the new – you make this culture a reality.
- Architect, Design, Build and Operate Collaboration systems using Cisco and non-Cisco products and services.
- Architect and Design integrations between traditional legacy systems and Cloud solutions.
- Define and Deliver Next Generation Collaboration Solutions using Cloud Native and Cloud First mentalities and methodologies.
- Tackle intricate, multi-functional technical issues that cross boundaries over many disparate products technologies.
- Work with SMEs in adjacent technology domains to deliver a Next Generation Employee Experience.
- Synthesize hands on experience and client experience into improvement feedback for Product Engineering Leadership (GM level).
- Build and present executive level collateral on the business problems and solutions solved using Collaboration technology.
Who You'll Work With
Chances are you know Cisco products, now visualize what the best version of IT could be like inside the company that continues to define the future of Collaboration and Cloud. This team, IT - Customer Zero Engineering, is that vision. By being our own first and best customer, we intend to eat our own dog food, demand a lot from our own products, work closely with our Product Engineering peers and ultimately make life better for customers n+1.
Work with us if you want to:
- Define and drive the transformation that is happening inside Cisco IT.
- Be the first to build with the latest designs and products.
- Define and realize the value of being the first customer of our own products.
- Lead a group of driven and innovative individuals with diverse experience and talent
Keys to our culture:
- accepting the new over the known
- speed > perfection
- outcome > process
- leadership = [‘doing’, ‘influencing’]
Who You Are
Foundational:
- You have 10 to 15 years of experience in large-scale Enterprise and/or Service Provider networks.
- Strong IT background (a computer science, electrical or engineering degree or proven track record of deep technical exposure).
- Expertise and hands on technical experience with the Cisco collaboration portfolio including WebEx, Unified CM, Contact Center, Expressway, CUBE, IP Phones and Video Endpoints.
- Expertise and hands on technical experience with IP Communications signaling and media protocols, including Session Initiation Protocol (SIP), H.323, XML, HTTP, RESTful APIs and Real-time Transport Protocol (RTP).
- You possess strong communication (written and verbal), presentation, listening, collaboration, demonstration and consulting skills
- You are familiar with Cloud architectures, SaaS and Unified Communications designs
Growth:
- Public Cloud IaaS and PaaS – AWS, Azure, GCP
- Scripting, Python, and/or other scripting experience highly desired.
- Linux shells and tools, Git code repositories, infrastructure-as-code
- Using automation to expand your impact and drive DevSecOps
Experience and Education:
- Bachelor of Science Degree and/or 15+ years of proven experience preferred
- CCIE in Voice; Collaboration (Preferred); Route & Switch; Service Provider; or Data Center Technologies
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!