Director- Software and Services Sales, India

  • Lieu :
    Bangalore, India
  • Autre Emplacement
    Mumbai, Delhi
  • Centre d'intérêt
    Ventes
  • Type de poste
    Expérimenté
  • Intérêt pour la technologie
    Services et Logiciels
  • ID de poste
    1437887

What You'll Do

Working with the President of the India & SAARC sales organization and strong dotted line to the MD of APJC Software and Services sales, you are responsible for maximising Cisco’s wallet share with customers and partners in India & SAARC through an integrated, pursuit motion with a focus on Services Sales (Includes the entire portfolio of professional (advisory, implementation and optimization), support and managed services) and Software Buying Programs (Strategic vehicle to accelerate customer outcome realization as well as Cisco's transformation towards recurring revenue).

You will work with your peers and leaders across APJC to design strategies aimed at maximising the success of both Cisco and our Partners in the India & SAARC market. You have strong passion and organizational gravitas, guiding the India & SAARC leadership team to make strategic decisions because of your influence. Your role requires collaboration and business insight, with the ability to work and leverage across Cisco’s functions, driving the best results for the thatre. You will maintain maintain an in-depth understanding of industry practices, market opportunities, and business requirements. You are a leader with vision who can drive innovation, expert in managing stakeholders within and around Cisco, builds and grows relationships based on trust, and resolves issues with best intentions and balance.

This is an excellent opportunity to take on an exciting management position with responsibility for a both direct and matrixed teams.


Key responsibilities:

  • Set in place a multi-year strategy to grow the Services and Buying Programs business
  • Develop a detailed execution plan, organise resourcing, set and manage stretch targets for team to drive Sales Performance and Customer Success
  • Play a pivotal role in orchestrating account teams, Customer Experience presales teams, Architecture teams, Partner Org, Cisco Capital, Commercial Finance, and Legal to work together to pursue transformational opportunities to deliver the value of One Cisco
  • Accelerate growth in transformation deals in emerging technology areas like Autonomous networks, AI and Security
  • Provide direct leadership to a team of Services Sales Specialists who support account teams on large, complex customer opportunities driving early adoption of new Service capabilities and propositions, professional services business and recurring offers.
  • Help define the salesforce needs for enablement, training and development with regards to Services portfolio and Sales career path.
  • Accelerate the adoption of Software Subscriptions by increased adoption of Buying programs
  • Collaborate with APJC leadership and their teams to share best practices proactively and learn from others to evolve your practice continuously
  • Provide constructive feedback and suggestions to APJC and Global leadership to make this company-wide critical initiative successful
  • Help improve quality, efficiency, and effectiveness of ISS functions/processes/projects delivery
  • Mentors / develops the Software and Services leadership team in India
  • Partner with Cisco internal stakeholders, customers, and partners across functions and boundaries to achieve significant results for Customers as well as Cisco's success
  • Advisor to help customers in achieving business outcomes, operational, program, or service objectives

Who You’ll Work with?

An extraordinary team whose #1 focus is to drive sales growth in services, Software Buying Programs and large deals for Cisco and accelerate business outcome realization for customers. We help take on the toughest business challenges with network-centric solutions that accelerate customer success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

You will work closely with the India & SAARC sales organisation across enterprise, public sector, commercial and Scale segments. You’ll also work with Systems Engineers and Architecture teams to ensure the right balance of portfolio mix and partner enablement and practice development. Customer Experience will work with you on helping end customers adopt and maximise value via our Partners. Finally, you’ll partner with functional experts to help you execute and operate effectively within the Cisco business.


Who You Are?

  • You are an experienced leader with demonstrated leadership, communication, problem solving, analytical, and solution selling skills
  • You have participated in recruitment and selection process of team members
  • You have guided and nurtured team members for their role and have developed team members for future roles via continuous enrichment of existing roles
  • You will have 15+ years of sales experience in B2B environment with a minimum of 10 years in Country/Regional sales leadership positions.
  • You have a solid understanding of Key business drivers of Indian Industry & technology landscape, including experience of services & software sales
  • You have demonstrable experience of leading large & complex cross architecture transformation deals
  • You engage with senior customer executives of top accounts, understanding their needs, requirements and expectation of Cisco Services.
  • You strive to provide leadership and executive sponsorship to major enablement activities
  • You communicate and build lasting relationships with both internal partners and external customers
  • You are a strong leader with demonstrated ability to self-manage and are collaborative in nature
  • You have an extraordinary track record in a leadership role of achieving business objectives on a multi-functional basis in a fast-paced environment.
  • You can influence Cisco’s overall direction and strategy in the segment by being part of different multi-functional working groups and forums.


Why Cisco

At Cisco, each person brings their outstanding talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. We connect everything – people, process, data, and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! 


Message aux candidats qui postulent pour travailler aux États-Unis et au Canada :

Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et au Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, incluant, sans s’y limiter, les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats pourraient ne pas être admissibles à la fourchette salariale complète selon leur lieu d’embauche aux États-Unis ou au Canada. Le recruteur peut fournir plus d’informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.

Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être.

Les employés reçoivent jusqu’à douze jours fériés payés par année civile, ce qui comprend un jour férié flottant (pour les employés non exemptés), plus un jour de congé pour leur anniversaire. Les nouveaux employés non exemptés accumulent jusqu’à 16 jours de congés annuels, à raison de 4,92 heures par période de paie. Les nouveaux employés exemptés participent à la politique de congés annuels flexibles de Cisco qui ne fixe pas de limite précise quant au nombre de jours de congé pouvant être pris par les employés admissibles. Cependant, cette flexibilité dépend de la disponibilité et de certaines contraintes opérationnelles. Tous les nouveaux employés sont admissibles aux congés de maladie, sous réserve de la Politique relative aux congés de maladie de Cisco. Ils auront droit à quatre-vingts (80) heures de congés de maladie à leur date d’embauche et le 1er janvier de chaque année par la suite. Jusqu’à 80 heures de congés de maladie non utilisées seront reportées d’une année civile à l’autre, de sorte que le nombre maximal d’heures de congé de maladie dont un employé peut disposer est de 160 heures. Les employés de l’Illinois bénéficient d’un programme spécifique de congés spécialement conçu pour répondre aux exigences locales. Tous les employés disposent également de congés payés pour faire face à des situations critiques ou d'urgence. Nous offrons des heures supplémentaires rémunérées pour faire du bénévolat et rendre service à la communauté.

Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie généralement comme suit :

0,75 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d’affaires atteint jusqu’à concurrence de 50 % du quota;

1,5 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 50 % et 75 %;

1 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 75 % et 100 %; et lorsque le rendement dépasse 100 % d’atteinte, les taux incitatifs sont égaux ou supérieurs à 1 % pour chaque tranche de 1 % du chiffre d'affaires atteint, sans limites de rémunération incitative.

Pour les éléments de performance de vente non basés sur les quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative pour les ventes.

Renseignements confidentiels de Cisco

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