Customer Proof of Concepts Engineer - Data Centre
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Lieu :St Leonards, Australia
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Centre d'intérêtVentes
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Type de posteExpérimenté
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Intérêt pour la technologieCloud & IA (DCN & Calcul), Cloud et data center
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ID de poste1436007
Location: Must be based in or within a commutable distance to St Leonards, Sydney, NSW
Work Authorization for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Global Solutions Engineering Demo Team is the world class leader in delivering innovative, demonstration-centric experiences of Cisco solutions to customer providing a full-suite, integrated sales-enablement portfolio. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. From scripted, repeatable demos to fully customizable labs with complete administrative access, the Cisco dCloud platform provides content and access to field and channel partners on any network (internal & external), any device and in any location. The dCloud Platform is a force that can not only improve people’s experiences but can also drive business.
Your Impact
The Proof-of-Concept Engineer is a Solution Engineer role who will be responsible for the development, planning, design, delivery & coordination of Customer Proof of Concept (CPOC) Labs, mainly Data Centre architecture focus but could include other technologies as well, for both internal and external audiences. This person will work extensively with all BU’s, Content Developers, Partners, both internal & 3rd party throughout the POC process from introduction through build, test and ultimately throughout the customer delivery of the POC. This person will be responsible for working with account teams to flesh out customer care abouts, testing requirements, capabilities, etc.
Job Responsibilities
Project Management 10%
Identify and prioritize all project related tasks. Ability to organize, strategize and communicate project goals, objectives and tasks at all levels of the organization. The Data Centre CPOC Engineer will be responsible for ensuring that all 3rd party developers on assigned projects are reporting status effectively.
Engineering 50%
The CPOC Engineer will be responsible for designing, developing, documenting, and delivering a large variety of content, mainly but not limited to Data Centre. This will require meeting with Account Teams, TME’s, Content Developers, Partners and at times Customers to extract requirements and helping to create a design & Test Plan which is conducive to POC objectives. The CPOC Engineer will be the primary engineer assigned to the POC from introduction throughout Build, Test and ultimately delivery phases of the Customer Proof of Concept. The Engineer will work and Collaboration with a team of engineers with varying specialties.
Platform Design 20%
Must properly document and plan all projects prior to entering project build phase. Candidate must be well versed in the use of standard design templates and tools (Visio, Power Point, MS Project). Candidate will be required to “justify” all designs in front of working peer group.
Support 10%
The CPOC Engineer will serve as First Point of Contact on All Escalations. Within this role and work directly with the account teams, partners and customers to ensure the successful delivery of the POC. When escalations occur that cannot be addressed by the CPOC Engineer, they will follow up with the responsible engineer and ensure that not only is a fix provided but also that it is properly documented and has been added to the Support Knowledge Base and that tier 1 & 2 engineers have been properly trained on the work around and future. If a content or documentation update is required, the CPOC Engineer will work with Project managers assigned to the CPOC team to ensure that plans have been for the necessary updates. The CPOC Engineers will be involved in all Phases of the POC. Engineers will work as the liaison to the operations team to resolve issues identified during the development and testing process, providing technical support, and making design recommendations for fixes.
Other 5%
The CPOC Engineer will work as both 3rd party liaison’s and as an independent content developer.
Minimum Qualifications:
- CCIE Level or Equivalent Experience: Expertise in networking and data centre technologies.
- AI-Ready Data Centre Knowledge: Proficiency in AI Pod, Hyperfabric, Nvidia Infiniband, and related technologies.
- Data Centre Design/Deployment: Experience with Nexus standalone and VXLAN Fabric-based SDN solutions.
- Cisco Solutions: Knowledge of Nexus Dashboard, ACI, EVPN, UCS, SDA, SDWAN, ThousandEyes, AppD and network services appliances (firewalls, load balancers).
- Cloud and Virtualization Expertise: Understanding of multi-cloud, Public/Private Cloud and SaaS environments (AWS, Azure, Google) and server virtualization (VMware, KVM, Docker).
- Familiarity with Network Test Tool such as Spirent, CyberFlood, IXIA, Keysight, Breaking Point etc
Preferred Qualifications:
- Self-Management & Time Management: Ability to prioritize tasks and support projects across global time zones while managing competing demands.
- Sense of Urgency & Flexibility: Quick to adapt to shifting priorities and drive cross-functional projects to successful deployment in a fast-paced environment.
- Analytical Skills: Proficient in critical thinking, risk identification, and using data to inform decisions and actions.
- Effective Communication: Strong written and verbal skills with a focus on building relationships and fostering collaboration.
- Dependability & Professionalism: Reliable in meeting commitments, managing stress, and contributing to teamwork while demonstrating a proactive approach to problem-solving.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection - we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer - 80 hours each year - allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et au Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, incluant, sans s’y limiter, les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats pourraient ne pas être admissibles à la fourchette salariale complète selon leur lieu d’embauche aux États-Unis ou au Canada. Le recruteur peut fournir plus d’informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.
Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être.
Les employés reçoivent jusqu’à douze jours fériés payés par année civile, ce qui comprend un jour férié flottant (pour les employés non exemptés), plus un jour de congé pour leur anniversaire. Les nouveaux employés non exemptés accumulent jusqu’à 16 jours de congés annuels, à raison de 4,92 heures par période de paie. Les nouveaux employés exemptés participent à la politique de congés annuels flexibles de Cisco qui ne fixe pas de limite précise quant au nombre de jours de congé pouvant être pris par les employés admissibles. Cependant, cette flexibilité dépend de la disponibilité et de certaines contraintes opérationnelles. Tous les nouveaux employés sont admissibles aux congés de maladie, sous réserve de la Politique relative aux congés de maladie de Cisco. Ils auront droit à quatre-vingts (80) heures de congés de maladie à leur date d’embauche et le 1er janvier de chaque année par la suite. Jusqu’à 80 heures de congés de maladie non utilisées seront reportées d’une année civile à l’autre, de sorte que le nombre maximal d’heures de congé de maladie dont un employé peut disposer est de 160 heures. Les employés de l’Illinois bénéficient d’un programme spécifique de congés spécialement conçu pour répondre aux exigences locales. Tous les employés disposent également de congés payés pour faire face à des situations critiques ou d'urgence. Nous offrons des heures supplémentaires rémunérées pour faire du bénévolat et rendre service à la communauté.
Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie généralement comme suit :
0,75 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d’affaires atteint jusqu’à concurrence de 50 % du quota;
1,5 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 50 % et 75 %;
1 % de l'incitatif cible pour chaque tranche de 1 % du chiffre d'affaires atteint entre 75 % et 100 %; et lorsque le rendement dépasse 100 % d’atteinte, les taux incitatifs sont égaux ou supérieurs à 1 % pour chaque tranche de 1 % du chiffre d'affaires atteint, sans limites de rémunération incitative.
Pour les éléments de performance de vente non basés sur les quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative pour les ventes.
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