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It's Magic.

Some say magic's not real. Others call it a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers. We see magic unfold when complex challenges become intuitive, technology functions seamlessly, and everyone is valued for who they are.

Our Culture

At Cisco Meraki, we empower organizations of every size and industry to create seamless and impactful digital experiences for both customers and employees. Our innovative platform simplifies complex technology, making it feel effortless—almost like magic. Driven by a culture of collaboration, inclusivity, and flexibility, we enable our teams to design secure, accessible, and forward-thinking solutions. By fostering an environment where creativity thrives, we help passionate people focus on what matters most: driving meaningful outcomes in an increasingly connected world.

What We Offer

Powered by a diverse community of passionate and forward-thinking individuals, we design technology that empowers our customers to focus on what truly matters. Our team thrives in an environment that values bold ideas, embraces challenges, and prioritizes collaboration to help customers achieve their goals with confidence and clarity.

Join Us:

Believe in magic? Join us. You belong here. (You probably know that already.)

Don't believe in magic? Join us. And start making magic you can believe in.

Cisco Meraki is revolutionizing physical security with our innovative MV smart camera product line, combining cloud-managed simplicity with advanced AI-powered applications. We are seeking an expert and adaptable Technical Marketing Engineer (TME) to join our Product Management team and contribute to shaping the future of computer vision and machine learning in a dynamic, fast-paced environment.

As a TME, you will serve as a critical link between technical expertise and strategic direction, collaborating closely with Product Management to bring intelligent camera solutions to market. You will work alongside engineering teams throughout the design, testing, and launch phases, while also engaging with customers, sales engineers, and partners across Meraki's global network to drive adoption and ensure customer success. Your role will involve turning customer insights into actionable product improvements and leading the resolution of technical challenges.

This product and team has a unique opportunity to redefine a multibillion-dollar industry. By prioritizing simplicity and innovation, we are driving mass adoption of cloud-managed physical security solutions at an unprecedented scale.

At Meraki, agility and impact are at the heart of everything we do. Our teams are intentionally small, empowering individuals to make significant contributions. Your work will have a direct impact, and you'll see the results of your efforts every day as part of a focused and collaborative team.

Responsibilities:

• Shape the Product Journey: Partner with engineering and product management to guide product design, testing, and launch, influencing the roadmap.
• Enable Success: Create and deliver impactful technical collateral for internal teams, customers, and partners, ensuring they have the tools they need to succeed.
• Collaborate Globally: Engage with Meraki’s teams across global offices, driving alignment on product goals and maximizing diverse perspectives to deliver world-class solutions.
• Customer Advocate: Drive beta and pilot programs, engage directly with customers to understand their needs, and ensure their voices influence product direction.
• Resolve Challenges: Review and prioritize customer-reported issues, collaborating with engineering to resolve them effectively and efficiently.
• Engage the Market: Meet with customers and prospects, share the product vision, and identify emerging opportunities for innovation.
• Issue Resolution: Resolve customer-reported bugs and critical issues and establish a plan to address them

Requirements:

• Track of experience in Product Development and execution in a technical domain
• Expertise in debugging AI models and systems, preferably in computer vision and machine learning applications.
• Proficient in cloud technologies and AI frameworks like TensorFlow and PyTorch.
• Strong skills in Linux systems, programming languages (Python, Ruby, JavaScript), and automating debugging tasks.
• Experienced in data management and analysis to troubleshoot issues affecting AI model performance.
• Ability to easily communicate complicated concepts to non-technical folks
• An entrepreneurial, can-do demeanor with a strong sense of product quality
• Loves solving technical problems in creative ways

Bonus points:

• Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field (or equivalent experience).
• Hands-on familiarity with AI/ML models, computer vision, or camera and image sensor technologies.
• Expertise in application engineering, QA, or technical support.
• Experienced with technical writing and querying data using tools such as Salesforce/SQL.
• Experience in supporting, and selling machine learning technologies.
• Experience in embedded or application engineering, technical support, product testing, or QA.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.