1418744 Customer Delivery Consulting Engineer
-
Lieu :Annapolis Junction, Maryland, US
-
Autre EmplacementHerndon, VA; Washington DC Metro
-
Centre d'intérêtExpérience client
-
Plage De Rémunération123200 USD - 158400 USD
-
Type de posteExpérimenté
-
Intérêt pour la technologie*Aucune
-
ID de poste1418744
Application window is expected to close on 12/2/2024.
*** The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS/SCI with Full Scope Polygraph Clearance ***
***Must be located within commuting distance to Annapolis Junction, MD location and be able to work onsite 2-3 days per week***
What You'll Do
Our Network Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting (that’s you) to drive value, innovation, and adoption in our customer’s network. Helping them to reduce risk, drive innovation, and maximize their network to meet business objectives. You will be the customer’s trusted advisor and subject matter expert helping the customer understand their network, how to reduce risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for innovation for your customer, and as a liaison share what is coming with your customers to help them be on the cutting edge of innovation.
As a Route/Switch Network Consulting Engineer (NCE), you will help lead the effort to transform our customer's current and future network architecture. Specific tasks include but are not limited to:
* Create customer deliverable documentation including High Level Design (HLD), Low Level Design (LLD), and Acceptance Test Plan (ATP) for the entire Network portfolio
* Deliver design workshops and consultancy services
* Provide operations consulting
* Provide knowledge transfers to the customer's network operations staff
* Serve as an escalation point for critical issues
* Support architecture changes and implementations
* Data Center knowledge and support
Who You'll Work With
As a Network Consulting Engineer, you will be partnered with a team of talented Cisco and National Security Organization (NSO) Architects, Technical Leaders, Consulting Engineers, Project Managers, and Delivery Leaders obsessed with our Customer’s success and showing them the value Cisco brings to our NSO client.
Who You Are
As Route/Switch Network Consulting Engineer (NCE), you will meet the minimum requirements to be considered with the desired skills being a plus.
Minimum Requirements:
* TS/SCI with Full Scope Polygraph (FSP) clearance
* 5-7 years relevant experience in networking; expertise in our route/switch solutions
* Cisco Certified Network Administrator (CCNA), Cisco Certified Networking Professional (CCNP)/R&S or equivalent skills (Routing/Switching)
* Ability to analyze networking services requirements
* Experience in designing complex routing and switching networks
Desired Skills:
* Be experienced delivering Cisco standard methodologies in the customer's infrastructure
* Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and troubleshooting of complex routing and switching network problems
* Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners
* Leverage strong communication, consulting and customer relationship skills to quickly create productive collaborations
* Can simplify analysis and present results clearly at all levels of the business - including at senior management team level
* Have the capacity to see and articulate a vision that inspires change
* Strong analytical and problem-solving skills with ability to troubleshoot technical problems
* Experience with Quality of Service (QoS) development and implementation
* Ability to multi-task, self-start, work in a fast-paced team environment and work independently
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
*LI-VL1
#CJ
Lorsqu’elle est disponible, la fourchette salariale affichée pour ce poste reflète l’échelle d’embauche prévue pour les salaires des nouveaux embauchés aux États-Unis et/ou Canada. Pour les postes non liés à la vente, les fourchettes d’embauche reflètent uniquement le salaire de base; les employés sont également admissibles à des primes annuelles. Les fourchettes d’embauche pour les postes de vente comprennent la rémunération de base et la rémunération incitative. La rémunération individuelle est déterminée par le lieu d’embauche du candidat et par d’autres facteurs, notamment les compétences, l’expérience et les études, certifications ou formations pertinentes. Les candidats peuvent ne pas être admissibles à la fourchette complète des salaires en fonction de leur lieu d’embauche aux États-Unis ou Canada. Le recruteur peut vous donner plus d'informations sur la rémunération du poste dans votre lieu au cours du processus de recrutement.
Les employés américains ont accès à une assurance médicale, dentaire et visuelle de qualité, à un régime 401(k) avec une contribution équivalente de Cisco, à une couverture d’invalidité à court et à long terme, à une assurance vie de base et à de nombreuses prestations de bien-être. Les employés reçoivent jusqu’à douze jours fériés payés par année civile, qui comprennent un jour férié flottant, plus un jour de congé pour leur anniversaire. Les employés peuvent cumuler jusqu'à 20 jours de congés payés (PTO) par an et ont accès à des absences payées pour faire face à des problèmes critiques ou urgents sans avoir à puiser dans leurs congés. Nous offrons du temps supplémentaire rémunéré pour faire du bénévolat et rendre service à la communauté. Les employés peuvent également acheter des actions de l’entreprise dans le cadre de notre Programme d’achat d’actions pour les employés.
Les employés participant à des plans de vente reçoivent, en plus de leur salaire de base, une rémunération incitative fondée sur les performances, qui est répartie entre les composantes sur quota et non. Pour la rémunération incitative basée sur des quotas, Cisco paie au taux standard de 1 % de la cible incitative pour chaque 1 % de chiffre d’affaires réalisé par rapport au quota jusqu’à 100 %. Une fois que la performance dépasse 100 % du quota, les taux incitatifs peuvent augmenter jusqu’à cinq fois le taux standard sans plafonnement de la rémunération incitative. Pour les éléments de performance des ventes non basés sur des quotas, tels que les objectifs de vente stratégiques, Cisco peut payer jusqu’à 125 % de l’objectif. Les plans de vente de Cisco ne prévoient pas de seuil minimum de performance pour le versement de la rémunération incitative des ventes.
