Carrières chez Cisco

Who We Are  

Today’s challenging business environment is more than that – it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.  

The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! 

What You Will Do

The IT – Customer Zero Engineering team is looking for a Principal Engineer to help us define, isolate, and tackle original problems in the enterprise infrastructure domain. In this role, you will guide our group from the front, build a pipeline of talent behind you and craft a technology story for Cisco. If unboxing the newest technology makes your day, help us build new solutions through iteration, hands-on design, and augmentative automation. Threaded through everything we do is a culture favoring a bias towards action, impact on products and learning the new – you make this culture a reality.

Architect, design, build and operate network systems using Cisco and non-Cisco products

Architect, design and Integrate testing into the natural lifecycle of deploying complex networks

Automate network deployments and operations

Define, isolate and seek ambiguous technical problems in new systems and designs

Synthesize hands-on experience into feedback to Product Engineering Leadership (GM level)

Create and present executive level collateral on the business value of technology

Who You'll Work With

Chances are you know Cisco products, now imagine what the best version of IT Network Engineering could be like inside the company that continues to define the networking landscape. This team, IT - Customer Zero Engineering is that vision.

We know that Cisco loves networking, and we believe that Cisco IT can leverage those strengths by being our own, first customer. We intend to eat our own dog food, demand a lot from our own products, work closely with our Product Engineering peers and ultimately make life better for customers n+1.

Who You Are:

Define and drive the change that is happening in networking and IT systems

Be the first engineer to build with the latest designs and products

Define and realize the value of being the first customer of our own products

Lead a group of driven and innovative individuals with diverse experience and talent

Keys to our culture:

accepting the new over the known

speed > perfection

outcome > process

leadership = [‘doing’, ‘influencing’]

Core Skills

Foundational:

·       Hands on experience with enterprise security and identity - Cisco products preferred, 7-10 years

·       Direct experience with cloud-based security stacks provided by one or more cloud providers – AWS, GCP, Azure – 1-2 years

·       Direct experience with Cisco cloud-based firewalls and Umbrella security capabilities – 1-2 Years

·       Experience with defining and enforcing cloud security policies via CASB and/or other methods

·       Strong understanding of relevant cloud security paradigms and traditions

·       Understanding of security and networking fundamentals and automation paradigms including Linux networking experience with deployment automation

·       Hands-on experience deploying and operating reliable, serviceable infrastructure in enterprise networks using Cisco SD-WAN technology, 3-5 years

·       Preferred experience with lifecycle automation using tools like Ansible, Python, Cisco NSO

·       Ability to design and deploy service monitoring and cloud-based observability tools

·       Experience working with tools such as Git, JIRA, Python

·       Experience working directly with users and management of tickets or incidents. Use of ServiceNow preferred

·       Understands CI/CD best practices

·       Understands micro-service architecture and principles

·       Passionate about innovation

·       Stays current with evolving technologies via formal training and self-directed education

Work Product deliverables:

·       Design documentation based upon agreed architecture

·       Creation and execution of lab and proof of concept environments

·       Automation design and creation for testing and Production deployment

·       Maintenance and operation of network and security infrastructure

·       Installation of manufacturer recommended firmware

·       Execution of work tickets for change orders or break fix

·       24x7 monitoring of infrastructure and services

·       8x5 response to work tickets or monitoring alerts

·       Configuration of new and existing devices

·       Documentation of technical specs and change orders via JIRA and WIKI

·       Troubleshooting and RCA of break fix reports

·       Adherence to agreed upon SLAs regarding uptime, maintenance, response and documentation

·       Provide value-added security enhancements for enterprise IaaS, PaaS and SaaS

·       Stay ahead of cybersecurity trends, technology and threats

Minimum Requirements:

·       Bachelor of Science Degree and/or 5-10 years of relevant experience preferred

·       Cisco Certifications are always a plus

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!