Workplace Resources Maintenance Excellence Program Manager

  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    Remote US, Atlanta
  • Area of Interest
    Human Resources
  • Job Type
  • Technology Interest
  • Job Id

What You’ll Do

We have an exciting opportunity to join our Workplace Resources Engineering and Technology team as a program manager leading our Maintenance Excellence program.

Working collaboratively with both global and regional teams, the primary responsibilities of this role include;

  • Lead the global real estate portfolio infrastructure life cycle replacement program.
  • Incubate and handle IoT projects to develop Smart buildings and digital workplaces.
  • Develop support models for connected chillers, POE devices and other new technologies.
  • Drive global operational standards and improvements across the maintenance function.
  • Support financial and procurement activities related to the program as needed.

As the demands of the business continue to evolve in our fast paced and dynamic environment, your projects, activities and responsibilities will adjust over time to support our organizational priorities and to use your strengths.

This role requires facility operational proficiency, project management capabilities, financial competence, data tracking, scheduling and the ability to influence and deliver through cross functional teams.

This role reports to the Director, Engineering and Technology.

Your Responsibilities will include:

  • Drive scope, schedule and budget of the global Maintenance Excellence program and deliver specific elements to agreed upon outcomes.
  • Ability to work with and sometimes lead peers and service providers across multiple time zones and cultures.
  • Development and management of reporting across portfolio of projects from inception through delivery including scope, schedule, budget and risks.
  • Maintain central and accessible repository of information from strategy to delivery to operations.
  • Communicating results to senior leadership and across the organization through a variety of methods including presentations as needed.

Who You Are

You’re a self-starter, eager to learn and take the initiative to build positive relationships to drive engagement and alignment across the team. You’re comfortable with developing a viewpoint and making recommendations to senior leaders in straightforward business terms. You enjoy working in a dynamic and evolving environment. You demonstrate individual dedication and celebrate team accomplishment.


  • Facility operational knowledge
  • Program/project management capabilities
  • Financial skill including budgeting, tracking and cost estimating
  • Strong verbal and written communications abilities
  • Able to lead the team through complex issues in a collaborative environment
  • Consistent track record to accomplish assignments with minimal direction, including the ability to partner, work horizontally and bring multiple resources together to accomplish shared goals.
  • Ability to develop positive relationships and influence broadly (up, down, across) in order to reach the best possible outcome for Cisco.
  • Are a creative, innovative, and curious individual
  • Ability to tell stories with data, educate effectively, and instill confidence, motivating partners to act on recommendations.
  • Bachelors degree and 8+ Years’ experience in a related field.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.