US Customs Manager

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  • Location:
    RTP, North Carolina, US
  • Alternate Location
    Atlanta, Georgia (ATL,GA), San Jose
  • Area of Interest
    Finance
  • Compensation Range
    107200 USD - 137800 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1441140

The application window is expected to close on 06/06/2025.

Job posting may be removed earlier if the position is filled or if enough applications are received.

 

Meet the Team

The Americas Custom Team is a highly skilled and diverse group of individuals that are motivated to keep Cisco compliant in relation to local regulations.  As a cohesive unit, we are flexible and willing to help each other out as needed.  We work with multiple business partners within Cisco, including but not limited to supply chain operations, global tax and customs members, and other business units responsible for shipping goods globally.  Working in the Americas Customs Team will bring a level of exposure outside of a typical customs job and build your business and regulatory acumen.


Who you Are:

  • Needs to be able to work independently and self-motivate
  • Is a self-starter who takes initiative and drives projects forward
  • Strong data modeling skills and being able to interpret data
  • Able to efficiently work with large data sets
  • Can negotiate and influence at all levels of the organization
  • Is passionate about diving into customs regulations and keeping up with the latest rules
  • Thrives in a fast-paced environment, seamlessly working with different teams and adapting to change
  • Possesses exceptional problem-solving skills and tackles challenges head-on
  • Communicates clearly and effectively, making complex ideas easy to understand
 

Your Impact

You will be responsible for progressing Cisco's compliance initiatives through project management and data analysis. You'll:

  • Support Finance with tariff analysis
  • Collaborate with Sales to identify eligible logistic flows for potential opportunities
  • Formalize efficient processes that facilitate Duty Drawback claims
  • Support various US operational processes
  • Ensure timely and accurate claims through coordination with service providers
  • Audit results, prepare presentations, and communicate findings clearly
  • Engage in data-driven discussions and explain variances to management
  • Collaborate with teams and Data Scientists to gather and analyze key data
  • Your role will be crucial in enhancing our initiatives and making a meaningful impact

Minimum Qualifications


  • 3+ in project management, including planning, executing, and overseeing projects to ensure timely and successful completion
  • Skilled in extracting data from systems and analyze the output using excel
  • Ability to research customs regulations

Preferred Qualifications


  • Proficiency in prioritizing tasks and managing time efficiently to meet deadlines
  • Financial modeling experience
  • Experience working with Duty Drawback
  • US import operations experience (minimum 1-3 years)
 

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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