UK Public Sector Systems Engineer (Defence)
Location:London, United Kingdom
Area of InterestSales - Services, Solutions, Customer Success
Technology InterestCloud and Data Center, Internet of Everything, Networking, Security
Why you’ll Love Cisco
Everything is converging on the Internet, making connections more meaningful than ever before in our lives. Our innovations impact everything imaginable, from entertainment, healthcare, and education, to public and private sectors, Smart Cities, and everyday devices in our homes. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have world impact.
You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your curiosity about connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
What You’ll Do
We are looking for a pre-sales Systems Engineer for the UK Defence Sector. In this customer-facing role you will be establishing relationships with both Business and Technical decision makers within the customer base aligning Cisco's product and Services portfolio to customer's needs and requirements.
You will lead with Cisco's mission and strategy, be familiar with lifecycle selling and customer's buying models, and will work across a wide variety of Cisco technologies for the UK public sector organizations. You will be the technical leader for your account team, and will translate Cisco's strategies and initiatives into a strategic plan for your customers.
You will work across a vast portfolio of Products and Services including Applications Observability, Cloud Security and Networking, Network Automation, Collaboration, Routing and Switching and IoT. You will master innovation in the areas of SASE, Zero Trust or Full Stack Observability and you will craft solutions to meet customer’s specific needs.
You will be working on long term, complex and strategic initiatives within your customer base and exercising your industry expertise to influence technical and business stakeholders.
You will have a strong team-working attitude, take ownership and accountability, and have strong consultative skills to understand customer's needs and position Cisco's product and services portfolio. You will conduct technical presentations, showcase Cisco Enterprises solutions and services, set up demonstrations explaining features and benefits to your customers. You will support customers and partners with Bill of Materials and RFP/RFI responses.
You will continuously acquire and develop technical and consultative skills, embracing best practices, and will keep yourself regularly updated with new portfolio acquisitions and solutions.
Who You'll Work With
In this dynamic, customer-focused role, you will be a core part of the Account Team working closely with Cisco Account Managers, and you will rely on an extended network of technical resources, product specialists and Cisco Engineering to obtain in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages.
You will join a team of high-preforming technical architects. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea.
Who You Are
You have experience in customer-facing pre-sales and/or post-sales engagements, you can articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds. Your ability to communicate effectively helps you to build confidence in the technology and convert business opportunities into sales.
You are familiar with UK Defence organisation and processes.
You are curious, passionate and dare to grow. You step up for your colleagues. You have strong interpersonal, presentation and consulting skills.
Our minimum requirements for this role:
- You have 5+ years of technical customer-facing experience, preferably pre-sales.
- Experience and technical knowledge in at least two of these areas: Enterprise Networking technologies (Switching, Wireless, Routing); Network Automation; Programmability; Data Centre and Cloud Technologies; On-Prem and Cloud Security; Applications Observability; Cloud Networking; IoT.
- Cisco Professional-level certification (or industry equivalent).
- CyberOps or DevNet skills desirable.
- Security clearance preferred (must be willing and able to get security clearance if not already security cleared)
- Experience with relevant Cisco technology or solutions of relevant competitors.
- Understanding and leading with software value-based selling.
- Understanding of Enterprise technology, industry trends and market drivers.
- Flexible, diligent, and capable of quickly learning various technologies.
- Be able to work autonomously, take ownership and accountability on tasks and workstreams.
- Be able to navigate complex organizational settings and escalate to leadership when necessary.
- Excellent written and verbal communication, listening and presentation skills. English fluent.
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses.
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We are Cisco!