ThousandEyes - Product Sales Specialist (East Coast)

  • Location:
    Offsite, RTP, North Carolina, US
  • Area of Interest
    Sales - Product
  • Job Type
  • Technology Interest
    Cloud and Data Center, Internet of Everything, Networking
  • Job Id
Who We Are
The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

What You'll Do 

The Commercial Product Sales Specialist (PSS) will lead the sales process for ThousandEyes within the Commercial Select segment for prospective customers and channel partners in the RTP area. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large commercial accounts. The PSS will build and execute well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation, and the closing process. This is an individual contributor and quota carrying position. 

  • Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of maximizing solution value and product adoption. 
  • Initiate contact and professional follow-up for all sales meetings within the assigned territory.  
  • Meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of enterprise accounts. 
  • Work side by side with Cisco Account Managers and other Cisco sales specialist to help drive ThousandEyes revenue growth. 
  • Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for ThousandEyes in the market. 
  • Highly organized with a results-oriented attitude; adept and detailed in delivering sales presentations, onsite visits and product demonstrations to prospective clients. 
  • Foster mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective and professional manner. 


  • Meet or exceed quarterly / yearly bookings targets, while delivering consistent and reliable forecasting 
  • Develop and execute a comprehensive account strategy  
  • Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline 
  • Work closely with customers and channel partners to drive market adoption of ThousandEyes solutions 
  • Lead pricing discussions and contract negotiations 
  • Develop long-term strategic relationships with enterprise customers 
  • Responsible for complete and accurate ongoing maintenance of accounts, forecasts, proposals, and account activity in 
  • Relentlessly ensure customer success 
  • Minimum 5 years of sales territory management experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience a plus 
  • A proven track record of consistently exceeding quota selling to large Enterprise / Fortune 500 accounts 
  • Self-motivated, able to solve problems and work with limited direction 
  • Demonstrate Leadership skills 
  • Excellent verbal and written communications skills 
  • Must be comfortable working in a high growth environment, where everyone must have the “roll up your sleeves” and get it done attitude 
  • BS/BA degree preferred 

Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider employment, on a case-by-case basis, qualified applicants with arrest and conviction records.   

We Are Cisco 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can’t put us in a box! 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)  

Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take differences to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.