ThousandEyes Enterprise Account Executive (Japan)

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  • Location:
    Minato, Japan
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Network (incl: IIoT, SD-WAN, & ThousandEyes)
  • Job Id
    1446207

◆ 会社紹介

Cisco ThousandEyes は、インターネット、クラウド、企業ネットワーク全体を可視化し、デジタル体験をエンドツーエンドで保証するプラットフォームです。
エージェント（クラウド／エンタープライズ／エンドポイント）を使って、リアルタイムなネットワーク経路やパフォーマンス、アプリやSaaSの応答性などを計測し、AIによる問題検知と自動化対応を実現します。これにより、企業はユーザーの体感品質を正確に把握し、トラブルの根本原因を突き止めやすくなり、ネットワークの問題解決やパフォーマンス改善を迅速に行えるようになります。

◆ ポジション概要


本ポジションは、日本の顧客を担当するThousandEyesのアカウント・エグゼクティブです。担当エリア内の新規顧客およびチャネルパートナーに向けた営業活動をリードし、戦略的な関係構築を通じて新規ビジネスの拡大を図ります。
アカウントプランの策定・実行、テリトリープランニング、パイプライン構築、プレゼンテーション、トライアルプロセス管理、価格交渉、契約締結まで一連の営業活動を担っていただきます。


本ポジションは個人目標を持つIndividual Contributorとしての役割です。

◆ 業務内容　

  • 国内大手企業へのハイタッチセールスを担当し、ThousandEyesソリューションの提案・導入を推進
  • 顧客を担当するリーダーとして、戦略的アカウントプランを策定・実行し、顧客との長期的な関係構築を図る
  • 顧客の課題や技術要件のヒアリング・整理を行い、それに基づいたソリューション提案をリード
  • 新規顧客の開拓および既存顧客へのアップセルを推進し、売上の最大化を目指す
  • 商談に関する米国本社や国内他部門との連携
  • Ciscoのアカウントマネージャーおよび関連部門と密に連携し、クロスファンクショナルなチームでビジネスを推進
  • 製品導入後はカスタマーサクセスチームと連携し、製品の活用促進や定着支援を実施
  • 価格交渉や契約交渉を主導し、案件のクロージングまでを一貫してリード
  • Salesforce.comを活用したアカウント管理、パイプラインおよび予測の精度維持

◆ 求める経験・スキル

  • ソフトウェアをネットワーク部門に販売した経験を含む、法人営業の実務経験5年以上（SaaSの営業経験があれば尚可）
  • 自発的に動ける方、問題解決能力があり、指示が少ない状況でも成果を出せる方
  • リーダーシップを発揮できる方
  • 優れたコミュニケーション能力
  • ビジネスレベルの英語力（海外メンバーとの連携に必須）
  • 急成長企業で「自ら手を動かしてやり遂げる」姿勢で働ける方
  • 大卒以上

Who We Are
Cisco ThousandEyes is a platform that enables end-to-end visibility across the internet, cloud, and enterprise networks to ensure digital experience. By leveraging agents (cloud, enterprise, endpoint), it provides real-time insights into network paths, performance, and app/SaaS responsiveness. AI-driven detection and automation allow organizations to identify root causes and resolve issues quickly, improving user experience and performance.

About the Role
This role is for an Account Executive responsible for customers in Japan. You will lead sales activities toward new customers and channel partners in your assigned area, focusing on strategic relationship-building to drive new business growth. Responsibilities include account planning and execution, territory planning, pipeline development, presentations, trial process management, pricing discussions, contract negotiations, and deal closing.

This is an individual contributor role with a personal sales target.

What You’ll Do

  • Lead high-touch sales efforts to major enterprise customers in Japan and drive adoption of ThousandEyes solutions.

  • Act as the lead representative for assigned accounts, develop and execute strategic account plans, and build long-term relationships.

  • Understand customer challenges and technical requirements, and propose appropriate solutions.

  • Drive new customer acquisition and upsell opportunities within existing accounts to maximize revenue.

  • Collaborate with internal stakeholders in the U.S. and Japan throughout the sales cycle.

  • Work closely with Cisco account managers and relevant departments to drive cross-functional success.

  • Partner with the Customer Success team post-sale to promote product adoption and long-term usage.

  • Lead pricing and contract negotiations and manage deals from start to close.

  • Use Salesforce.com for account management, pipeline tracking, and forecast accuracy.

Qualifications

  • Minimum 5 years of experience in enterprise sales, including software sales to network departments (SaaS experience is a plus).

  • Self-starter with strong problem-solving skills and ability to deliver results with minimal supervision.

  • Strong leadership and communication skills.

  • Business-level English proficiency is required

  • Hands-on, execution-oriented mindset suitable for fast-growing environments.

  • Bachelor's degree or higher.



Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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