Thermal Component Engineer/Technical Leader – Fan Reliability and Failure Analysis

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  • Location:
    Taipei, Taiwan
  • Area of Interest
    Engineer - Hardware
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1441255

Meet the Team

The Component Quality and Technology Organization in Supply Chain Operations is a key hub of technical innovation in Cisco. Members of the organization have a broad scope of influence: interacting with Business Units, Product Operations, Manufacturing Operations, Planning and Fulfillment, Supplier Management and directly with Suppliers. In addition, members of the organization participate in industry consortia, conferences and collaborate with academia and other strategic partners. The organization focuses on evaluating and adopting new technologies to help Cisco leapfrog the competition in advanced algorithms and solutions to solve complex problems. 

Your Impact

  • You will be part of a world class Component Quality and Technology Group in Supply Chain Operations, and contribute to ensuring customer success for strategic Cisco products 
  • Lead the Investigation, root cause analysis, and corrective action for customer and manufacturing thermal related product and component failures.
  • Develop and execute test plans to root cause and reproduce component and system failures.
  • Develop and maintain metrics to measure and improve customer quality and reliability 
  • Contribute to the development of test plans and qualification requirements to ensure manufacturing robustness and long-term reliability of fans, fan trays and other thermal components
  • Collaborate with several Cisco hardware design teams to improve specifications and qualification procedures.

Minimum Qualifications 

  • BS in Electrical Engineering 
  • 8-10 years experience in design and/or manufacturing of fans and fan trays for electronics applications. 
  • Knowledge of industry practices and standards, such as IPC 9591, for fans.
  • Experience in Electronic circuit schematic review and/or design.
  • Expertise in testing and troubleshooting PCBA/circuit failures.
  • Knowledge of electronic components such as MCUs, FETs and other devices.
  • PCB/PCBA manufacturing experience and knowledge of industry standards like IPC 610A.
  • Knowledge in system assembly and test processes for compute and networking products.
  • Thorough knowledge of Reliability Engineering, qualification and failure prediction 
  • Expertise in root cause analysis, correction action and validation of failures 
  • Understanding of electronics cooling methodologies and technologies
  • Fluency in English and Mandarin Chinese 

Preferred Qualifications 

  • MS or PhD in Electrical Engineering or related field.
  • 10+ years experience in design, qualification, and/or manufacturing of fans and fan trays for electronics applications.
  • 10+ years of relevant industry experience in electronics reliability engineering
  • Comprehensive knowledge of qualification standards and test procedures for compute and networking products.
  • Ability to lead by influence without direct reporting chain and advise executive decision makers
  • Self-starter, proven ability to work independently on multiple projects and priorities 
  • Ability to think quickly, respond to changing demands, anticipate future problems, and recommend preventative courses of action
  • Excellent communication, project management and metrics design skills
  • Ability to create presentations for diverse audiences and varying executive levels to support agile decision-making

#WeAreCisco

Why cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. 

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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