Technical Solutions Specialist, Collaboration

  • Location:
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
  • Technology Interest
    Collaboration, Video
  • Job Id

The ASEAN team comprises of Enterprise, Commercial and Growth Segments. We innovate, support and execute on the APJ Region and WW Collaboration vision to drive accelerated and profitable business growth.


Collaboration promotes business. With access to the resources and information they need, employees are more engaged. And an engaged workforce is more productive, loyal, and satisfied. Whether it’s between individuals, teams, with customers, or with partners, collaboration has to be easy to achieve these business results.


More than 95 percent of Fortune 500 companies now use Cisco Collaboration Solutions to build competitive advantage. 

As Cisco charters its journey to be the number 1 IT Company, it will provide significant opportunities to increase your knowledge, skills, and performance by taking advantage of Cisco's wide range of professional development programs. Cisco offers professional development and leadership programs and many of these are ideally suited for Systems Engineers who are working on the edge of market transitions and handling cutting edge technology for our customers.




o   Understand and articulate Cisco’s Collaboration (Next Generation Meeting, Calling and Customer Care and Cloud Collaboration) Architectures and Vision


o   Understand business requirements for customer base and be able to translate them into technical requirements


o   Provide high-level and detailed consultative solutions


o   Create, present and document technical solutions


o   Perform in-depth and high-level technical presentations for customers, partners and prospects


o   Technical and sales support for Singapore account opportunities


o   Maintain a broad knowledge of the Collaboration technology and trends of the industries in which one's customers conduct business


o   Strong team player and ability to work with multiple teams


o   Ability to work independently in a dynamic role


o   Travel for major opportunity engagement in ASEAN theatres.




Who You'll Work With




The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work.


Cisco is a game changer in the security industry. We’re working to deliver technology that not only safeguards customer’s data but doesn’t become an obstacle when they need to access it. We’re developing next gen firewall and cloud security solutions that are able to adapt to constantly changing threats to the network




Who You Are


o   Minimum 3+ years of technical sales or pre-sales experience with 7+ years in Collaboration specialization experience with Collaboration technologies


o   Demonstrate deep technical expertise in the Collaboration product (Meeting, Calling, Customer Care and Cloud Collaboration) portfolio and articulate business relevance.


o   Have a strong command of the competitive landscape and competitive vendor strengths and weaknesses


o   University degree in a technical discipline or equivalent highly preferred


o   Successful quota achievement


o   Proven track record or managing and winning technical and high value IT security projects


o   Solid presentation and interpersonal skills


o   Commercial awareness and communication skills


o   Highly motivated self-starter that does not need day-to-day management


o   Desirable experience including delivering training courses, prior experience with Cisco Collaboration technologies. 

o   API and basic understanding of Coding is required


o   Since the major territory covered is Singapore and ASEAN proficiency in English and other language are strongly preferred. 




Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.