Technical Solutions Specialist - Collaboration
Location:Taguig City, National Capital Region, Philippines
Area of InterestEngineer - Pre Sales and Product Management
Systems Engineer – Collaboration Specialist (Presales)
You will have deep knowledge in Collaboration technologies such as IP Telephony, Contact Center, Video conferencing and Webex Teams. You will assist Sales / Account Teams for pre-sales, PoCs / PoVs and technical workshops with customers / partners. You will also play a key role in competitive opportunities against vendors such as Avaya, Microsoft and Zoom
What You'll Do
As a Collaboration Specialist, you will partner with our Account Executives in a pre-sales technical role. You will conduct technical presentations, showcase Cisco products and solutions, set up demonstrations and explain features and benefits to customers. As a trusted advisor to the customer, you will design and configure products to meet specific customer needs. You will gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets. In addition to technical aptitude and competency, you must possess the ability to learn quickly and stay current on networking trends. The ideal candidate’s interpersonal, presentation and troubleshooting skills evoke passion and confidence. You will need business acumen to translate technical features and functionalities of a Cisco solution to map to customer’s business outcomes and benefit
To sharpen your technical skills, you will be assigned as a specialist member to one of the System Engineering Virtual Teams. You are expected to participate actively in the Virtual Team events and activities and collaborate with the broader members of Cisco’s Systems Engineering team.
Who You'll Work with
The ASEAN engineering team comprises many talented and motivated engineers. We play different roles in the areas of account pre-sales management, technology deep dive, partner advocacy and engineering leadership. We place emphasis on individual development and relevancy in the market place, and we are strong advocates of Cisco’s own certification programs. We work closely together to help our customers solve their business problems. As a team, we possess diverse engineering expertise and we are constantly on the look-out for new skill sets to add to our team’s capability.
Who You Are
You have a start-up mentality to deliver solutions that drive business success for Cisco. Excellent written and oral communication skills are necessary to collaborate effectively with Cisco team members, partners and customers.
We are ideally looking for an individual with around 5 to 7 years or equivalent experience in Networking technologies, IP Telephony, Contact Center and Video.
This is a unique career enhancing opportunity for high potential candidates looking for both a challenge and chance to garner experience and skills at the edge of current network development and technologies. The individual must have excellent teamwork, collaboration, business, and leadership skills with a commitment to customer success and a relentless drive for results.
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, smart connected offices, mobile banking, etc. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.