Technical Solutions Architect
Area of InterestSales - Services, Solutions, Customer Success
Technology InterestAI or Artificial Intelligence, Cloud and Data Center, Networking, Software Development
At Cisco, we are architecting and implementing secure intelligent platforms for digital business and making amazing things happen every day. We bring together the best and brightest minds in the industry to help our customers accelerate their businesses in a safe and scalable way, helping them lead their own industries. As a Technical Solutions Architect you will be a part of a highly dynamic and collaborative team of influencers. Cisco TSA’s are vital members of the organisation who develop technical solutions to help our customers achieve their business outcomes through the use of Cisco's broad technology portfolio. Industry leading development programs ensure you will become and remain a technical authority who is entrusted to guide and educate our customers towards building technical solutions that drive innovation within their companies.
What you’ll do:
The Cisco TSA is responsible for the technical relationship with our customers. As you develop a relationship with the customer, you’ll become a trusted advisor who consults on the design of technical solutions comprising of Cisco products and those from third party vendors with specific focus on our multi-cloud data centre portfolio. As an TSA, you’ll work in the pre-sales organisation to design and deliver customised solutions to meet your customer’s business needs. As a bonus, you’ll also work with amazing people in product development and collaborate with peers to teach and learn.
We succeed by listening and anticipating customers needs as the market shifts, and help them accelerate through technology business transitions.
- Broad Knowledge of Data Centre technologies including Cloud, Compute and Automation, and have a strong focus on DC switching (good knowledge of Cisco ACI would be an advantage)
- Knowledge of systems and technologies used in typical IT infrastructure.
- Strong personal and interpersonal skills
- Passionate spoken/written communication, presentation, and public speaking skills
- Strong leadership and influence skills
- Strong analytical skills
- Demonstrated experience in technical sales role
- Foundational software development skills e.g. Python
Who You are:
- Highly motivated
- Self-starter who can lead opportunities without close supervision
- Able to take complex ideas and articulate them simply and in a relatable way
- Cultivate relationships with multiple layers of an organisation
- Enjoy presenting and white boarding solutions to partners and customers
- Enjoy asking questions like "Imagine if…."
It would be Highly Regarded if you have:
- Industry verifications
- Cisco Certifications (CCNA / CCNP / CCIE) are a plus but not required.
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.