Technical Solutions Architect, Service Provider

  • Location:
    Offsite, Philadelphia, Pennsylvania, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Networking, Security, Wireless, Mobility
  • Job Id
    1350211

Want to be at the forefront of the Computer Networking industry!

Who We Are

At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

At Meraki, our goal as leaders is to grow and develop forward-thinking teams. The strength of our team is the foundation of our success. For us, the best team is one that is provocative, focused, trusted, empowered, inclusive and innovative. A great team will build customer relationships that widen the impact we can have on the world. A great leader inspires work that is meaningful and exciting. A Meraki leader lives our leadership principles, builds simple paths for people to deliver their best work, and makes decisions that will prioritize the long-term customer success.

What you will do

Directly hire, mentor, and lead a team of high-performing SE's to deliver against our sales goals and build strong internal and external relationships in service of outstanding customer experience and continued rapid growth. Drive the strategy and executive relationship for top accounts and deals. Be accountable for executing on segment sales goals by driving sales engineering programs and providing technical direction and executive mentorship to the sales team.

Bring together all Meraki cross-functional teams in the region to build a “regional team” culture and shared vision

Work collaboratively to establish strategies and priorities, and ensure all teams are working together to improve results (field, channel, systems engineering, marketing, strategy, Cisco sales leaders, etc.). Communicate progress clearly and regularly

Be the segment executive sponsor in establishing strong working relationships with Cisco leaders across the region: ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our approach to drive growth

Represent the segment in providing a unified voice back to HQ around priorities, investment needs (product, marketing, operations, etc.), and strategy (including sales team structure, rules of engagement, headcount investment, etc.)

Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary

Who you are:

You communicate broadly and often, providing clear purpose, direction, goals, and measures. Disagree, Decide, and Commit. Listen to understand different opinions and allow them to influence the direction. Resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. Trustworthy. Committed to earning our team’s trust through actions and transparency

Minimum Qualifications:

  • Familiarity with Service Creation and Managed Services
  • 5 + years experience as a sales engineer
  • Validated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals
  • Intimate understanding of the pre-sales engineering process and related sales motions
  • Solid understanding of wireless and wired networks, including 802.11, 802.1x, firewalls, content filters, routing/switching, SDWAN etc
  • Conversant in IT strategy, design, planning, and execution principles
  • Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results
  • Demonstrated organizational and project management capabilities with the ability to prioritize multiple tasks with shifting priorities and varying deadlines
  • 40% travel required
  • BA/BS preferred, MBA or master’s degree a plus
  • CCIE a plus

Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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