Technical Project Manager

  • Location:
    Offsite, Toronto, Ontario, Canada
  • Area of Interest
    Project or Program Management
  • Job Type
  • Technology Interest
    Big Data, Analytics, Cloud and Data Center, Internet of Everything, Security, Software Development, Testing
  • Job Id

Infrastructure and Operations

Senior Cloud Provisioning Coordinator



Who We Are


Within Cisco’s Security Business we are building a set of infrastructure solutions to enable our customers to create the most sophisticated security products in the market. We work in an exciting field supporting one of the strongest growth areas in the technology industry, in turn we are developing innovative cloud solutions and infrastructure engineering in a way to accelerate this growth. We operate over 60 Datacenter footprints in 20 countries, offering a mix of public and private cloud capabilities delivered across a powerful globally connected multi-terabit network. If you’re interested in working within a broad engineering environment, enjoy working with an international community, and have the skills necessary to drive the growth of our product...we would love to hear from you.



What you’ll do


You will work as part of the Cloud Delivery Services Team within the Infrastructure and Operations group, you will be part of a global team that manages and coordinates the scale of Cloud Security services. You will be responsible for a variety of cloud provisioning and enablement activities, assisting in uplifting capacity and service based on business needs. Cisco relies on an industry leading platform to run its SaaS service architecture, you will be key to ensuring the execution of our capacity and platform strategy meets the business needs.  The speed at which we operate requires the ability to adjust quickly to shifting schedules and priorities, and drive globally distributed teams across multiple time zones.


Key Responsibilities include


       Coordinating delivery and installation of infrastructure equipment across a global Datacenter footprint.

       Ensure management of engineering resources and tickets to facilitate task completion.

       Managing 3rd party vendors including colocation partners and Internet Service Providers.

       Managing provisioning of IaaS and PaaS deployments.

       Driving complex migration and greenfield projects from initiation to completion.

       Assist in developing demand management methodologies to improve the speed and quality of deployments.

       Providing stakeholder and partner updates, present status reports, run project workshops and provide key inputs to facilitate continuous improvement.


About you


You will have spent considerable time working to support the delivery of technical engineering solutions, possibly with a direct engineering background. You will be comfortable connecting with stakeholders and customers, building requirements and driving decisions that are in the business interest.  You will be a natural relationship builder able to influence and affect change without authority


       You have a genuine interest in Cloud Technologies and underpinning architectures;

       Very comfortable working and presenting at executive level;

       You possess excellent communication skills and used to presenting data verbally and in reports;

       At least 2 years of experience in a similar role within a technology focused organization;

       A track record of delivering IT infrastructure projects or equivalent provisioning with a rigorous attention to detail;

       Good analytical and problem solving skills

       Excellent communication skills: able to write reports, interpret design diagrams and to present on available options

       A solid understanding of Data Center technologies (space, power, cooling, cabling, cabinet layout, typical network and system components);

       Systems Engineering or Network Engineering background with a grounding in networking and Linux systems, ideally around High Performance Computing or Cloud infrastructures.


Desired Skills


       Past experience in Project Management;

       Experience in planning and coordination of diverse groups;

       Experience of customer relationship engagement and management;

       Experience in varying project management and provisioning methodologies;

       Excellent verbal and written communication (experience of working to an exec or director level).


About Cisco


#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.


We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)


Day to day, we focus on the give and take. We give our best and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.


So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.