Technical Project Adoption Manager, Cisco Spaces, UK

  • Location:
    London, United Kingdom
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Internet of Everything, Wireless, Mobility
  • Job Id
    1438499

It's magic.

Some say magic's not real. Others call it a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers. We see magic unfold when complex challenges become intuitive, technology functions seamlessly, and everyone is valued for who they are.


Our Culture

At Cisco Meraki, we empower organizations of all sizes to deliver exceptional customer and employee experiences through our intuitive platform—it's like magic. Our commitment to ground breaking technology is driven by a collaborative, flexible, and inclusive culture. This environment grants our employees the autonomy to develop technology that is secure and accessible. We connect passionate people to their missions by simplifying the digital workplace.


What We Offer

Driven by a community of innovative and purposeful individuals, we create technology that lets our customers focus on what truly matters. Our employees foster an environment that challenges limits, embraces risks, and supports our customers in achieving their goals.


Join Us

Believe in magic? Join us. You belong here. (You probably know that already.)

Don't believe in magic? Join us. And start making magic you can believe in.

At Cisco Meraki, our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we've created an unrivaled company culture for our employees. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that's intuitive, secure, and accessible for everyone.


About Cisco Spaces

You will part of Cisco Spaces - a ground-breaking cloud platform that revolutionizes the way businesses interact with physical spaces! By seamlessly connecting people and things, Cisco Spaces enables IT and business teams to drive impactful outcomes at a global scale by demonstrating their existing Cisco infrastructure.


About the Role

As a Senior Project Adoption Manager, you will lead multiple technical projects, collaborating with various internal teams such as Spaces OS Onboarding, Product Management, Escalation Team, and engineering, as well as Cisco teams including Sales Account and Sales Engineers. You will also work with partner teams and engage with customers to facilitate the adoption of critical business outcomes. In this role, you will serve as the main contact for customer interactions and issue partner concerns. You will lead meetings with diverse collaborators to ensure that projects advance efficiently and stay on schedule.

  • Own and drive the customer adoption lifecycle for new technology deployments, pilots, and rollouts
  • Act as the primary project point of contact for technical engagements, aligning partners across engineering, product, and customer teams
  • Plan, coordinate, and implement technical onboarding and enablement activities, ensuring seamless integration and adoption of networking solutions related to smart spaces
  • Build adoption dashboards, track important metrics and improve playbooks and other deployment documentation

Minimum Qualifications

  • 5+ yrs in technical project management experience, using project management tools (ex. Asana, Jira, Trello, etc.)
  • Solid ability to plan, coordinate, and lead multiple technical projects simultaneously
  • Ability to act as the central point of contact for customer engagements and critical issues
  • Skilled in coordinating with multi-functional teams and experience in aligning partner teams for installation, onboarding, and backend configuration
  • Ability to build structured templates and "cookie-cutter" frameworks for repeatable project deployment
  • Experience in documenting and refining best practices based on lessons learned from deployments
  • Passion for driving customer adoption, optimization, and taking initiative to own projects end-to-end
  • Understanding in networking concepts or similar technologies

Preferred Qualifications

  • Exposure with networking technologies, such as routing/switching, wireless, firewalls, SD-WAN, or cloud networking
  • Ability to assess network readiness and ensure all pre-requisites are met before onboarding.

We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great leaders come from a diverse set of backgrounds.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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