Technical Leader - Solutions Engineering

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  • Location:
    RTP, North Carolina, US
  • Alternate Location
    San Jose
  • Area of Interest
    Engineer - Software
  • Compensation Range
    133300 USD - 193500 USD
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1420087

Who We Are


Cisco's Solution Engineering group is part of the company's broader engineering organization that focuses on creating and integrating comprehensive networking, security, collaboration, and cloud solutions for Cisco's customers. Cisco’s Solutions group is involved in several key activities: Solution Development, Customization and Integration, Technical Leadership, Customer Engagement, Proof of Concept and Testing, and Collaboration. This group is a dynamic team at the forefront of developing and delivering cutting-edge solutions across a wide range of Cisco technologies. As part of this group, you will work in a fast-paced environment to design, engineer, and implement network, security, collaboration, and cloud solutions that drive transformation. Join and grow with us in this exciting journey!


Who You Are


Excellent quality is what drives you. To ensure this, you have a deep understanding of networking principles. Your concepts are strong and have a good knowledge of operating systems, virtualizations, and software development using one or more languages, such as Java, Python, and HTML. You demonstrate a system-level focus while understanding the impact of every component. You have good knowledge of and exposure to network protocols as well as customer profiles and solutions are important for success in this role. 


What You’ll Do


Cisco provides you with an excellent opportunity to take your career dreams forward. You will bring your talents to the group that works on Cisco's solutions which touch the latest and greatest technologies. In this role you will be responsible for Customer Specific Enablement such as design and architecture for customer network design involving requirements from multiple applications and platforms like SDA, SDWAN, IIoT, Bonjour, wired and wireless, disaster recovery etc. You’ll work closely with the customer to explore all possible solution workarounds with features supported to see how customer problems can be addressed without any additional feature development. You will be responsible for customer network emulation & validations before recommending innovative solutions. You will also contribute to customer specific solutions validation. Exclusive validation of key business critical accounts to help make deployments more successful. MOP validation for a specific customer from Starting of deployment through to end of deployment. Bug reproduction in-house for customer found issue during the deployment Phases. Periodic engagements with various regions soliciting feedback and harden overall solution test to create a deployment blueprint for future customers to follow. As well as be responsible for automation of solution use-cases.


Basic Qualifications 

  • 8+ years of experience in Networking with a bachelor’s degree, or 6+ years with master's in related field
  • L2 and Routing Protocols (e.g. OSPF, BGP, RIP, ISIS, etc)
  • Programming skills, using Python, or Java or other object-oriented languages
  • Knowledge in On-Prem or Cloud-based controller and Cloud technologies such as AWS or Azure
  • Hands-on experience with Unix/Linux environments, with knowledge of virtualization


Preferred Qualifications

  • Cisco Networking certificates, such as CCNA, CCNP, etc. are highly desirable
  • Understanding LAN/WAN protocol like Ethernet, wireless, routing protocols
  • Encapsulation protocols like MPLS / MPLS-TE, GRE, LISP, EoMPLS, VPLS, MGRE, VXLAN, LDP/mLDP, Bonjour
  • Netflow / Telemetry / Analytics
  • MACsec, CTS, SGACL, IPSEC, First Hop Security, ACL Policies, Network Data Analytics, Dot1X


Why Cisco? 


#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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