Technical Enablement Architect

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  • Location:
    Offsite, San Jose, California, US
  • Alternate Location
    Any US city
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    128700 USD - 165800 USD
  • Job Type
    Professional
  • Technology Interest
    Collaboration, Portfolio
  • Job Id
    1439361

Meet the Team

As a Technical Enablement Architect (TEA) within the Technical Sales Role Mastery (TSRM) team, you will help empower Cisco's global technical sellers by driving sales, technology, and architecture enablement programs. You will work closely with cross-functional teams to build expertise, deliver impactful training, and create resources that enable our teams to succeed in technical sales roles. Together, we align strategy, planning, and execution of technical enablement programs that accelerate the professional growth and performance of Cisco's technical sales force.

Who You’ll Work With

You’ll collaborate with a range of stakeholders, including Architecture Leaders, Business Entities (BEs), and Sales Engineers (SEs). You'll work closely with Subject Matter Experts (SMEs), Instructional Designers (IDs), and Program Managers on the TSRM team to design and implement sales training programs. You’ll also engage with cross-functional groups such as the Global Field Advisory Board, VT Members, Tiger Teams, Technical Advisory Groups, Partner Organizations, and Marketing teams to align training initiatives with Cisco's priorities.

Your Impact

As a Technical Enablement Architect, you’ll play a key role in shaping the development of Cisco’s technical sales teams. You will lead the creation and execution of global enablement strategies, ensuring that technical sellers are equipped with the knowledge and skills to thrive in a competitive market. Your contributions will directly impact Cisco’s ability to meet customer needs, respond to industry trends, and drive business outcomes.

Who You Are

You are a strategic collaborator and technologist with a passion for empowering technical sellers through impactful training programs. You thrive in a global, cross-functional environment and have a proven ability to communicate effectively with leadership teams. You are highly organized, detail-oriented, and able to independently manage complex projects. Your technical expertise, combined with your understanding of adult learning methodologies, enables you to curate engaging training resources that meet the evolving needs of Cisco's sales teams.

Minimum Qualifications

  • Bachelor’s degree in Engineering, Business, Education, Instructional Technology, Organizational Development, or related field (or equivalent industry experience).
  • 5+ years of customer-facing sales experience.
  • 1+ year of experience in Sales Training Program Management or Adult Education/Learning.
  • Strong strategic planning, program management, and project management skills.
  • Exceptional presentation and storytelling skills, particularly with executive stakeholders.
  • Demonstrated knowledge of Cisco’s solutions portfolio, customer industries, and competitive landscape.
  • Ability to work independently on complex projects, exercising judgment and decision-making to meet deadlines.
  • Experience managing cross-functional programs and collaborating with diverse teams.

Preferred Experience

  • Advanced degree in Engineering, Business, Education, Instructional Technology, or related field.
  • Experience with program and curriculum design, including knowledge of adult learning principles.
  • Strong business acumen and ability to observe and assess technical sales development plans.
  • Familiarity with virtual learning technologies, such as Digitally Connected Virtual Classroom platforms, Lightboard Studios, and Webex Boards/Rooms.
  • Experience with gamification and developing assessment materials for training programs.
  • Ability to curate and maintain training resources aligned with Cisco’s business goals and technical priorities.
  • Proven ability to evaluate technical talent and measure the impact of training programs.

#WeAreCisco 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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