Technical Consulting Engineer - SD WAN
Location:Richardson, Texas, US
Area of InterestCustomer Experience
Why You'll Love Cisco
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
What You'll Do
As a SD-WAN engineer, you will collaborate with talented, dynamic, passionate, and diverse team members who support the high-end Cisco customers to resolve highly complex technical issues within SD-WAN solutions. You will provide technical support to high-profile Cisco customers. Working with state of the art technologies and solutions will also be part of your job. SD-WAN CSEs are trusted advisors to Cisco customers. They directly impact the Customer Dedication with Cisco which reflects Cisco's success as a business leader.
Who You'll Work
You will work with a tight-knit, highly skilled team that demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Our engineers are passionate about what they do and go above and beyond to assist not just the customer, but also their teammates and peers. “Work hard, play harder” is the motto of the team. The team is a good mix of engineers diverse experience in Cisco technologies and solutions, and each-and-every-one of them bring phenomenal value to the table. Our team has global presence located in US, Brussels, Mexico and India centers.
Who You Are
You enjoy solving issues for Enterprise and Service Provider (SP) customers. You also have experience deploying and solving PnP (plug and play), APIC-EM (Application Policy Infrastructure Controller Enterprise Module) or similar NMS (Network Management System). Network design and/or deployment experience is also a big plus. Here is a list of additional requirements:
- Cisco Routing & Switching/Data Center background
- Customer Support Experience (3-5 years) or Bachelors in a technical field (CS/EE preferred) equivalent to match 3-5 years of experience
- Certification in Database, or Cisco technology (CCNP ) - Preferred
- Linux and virtualization background
- Experience with Viptela - Preferred
- Data Base concepts specifically around MySQL
- Knowledge in VPN, or other Security technologies
- CCIE desired (Wireless / Routing & Switching / Service Provider)
- Protocols : IGP, EGP, LISP, VxLAN
- Platforms : Variants of ISR routers, vEdge, cEdge,vManage, Nexus switches, Catalyst family and Variants of Cisco UCS
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!