Technical Consulting Engineer -Network security (AAA, VPN troubleshooting, config, Cisco ISE architecture) 3 yrs - 6 yrs

  • Location:
    Bangalore, India
  • Area of Interest
  • Job Type
  • Technology Interest
    Networking, Security
  • Job Id

What You’ll Do

Cisco seeks a Technical Consulting Engineer, Customer Delivery, to join some of the industry's brightest minds in developing and deploying today's most sophisticated Internet technologies. In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain.

The ideal candidate demonstrates a proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize.

Role & Responsibilities

Works for worldwide customers within their own team or with other Cisco teams to address problems and improve future products

Solves reported product and network problems of moderate to high complexity

Efficiently utilize databases of existing issues, debugging tools and simple or moderate lab simulations to analyse problems and identify solutions with a high level of customer happiness

Keeps up-to-date with the latest technology trends/products in order to deliver high quality support to customers

Who You’ll Work With

CX Technology Group, which will be a part of the CX India Theatre

As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, to support sophisticated service requests, and develop automation & Innovation projects inhouse, within the security domain.

Who You Are

The Technical Consulting Engineer will have a working background in the Security domain.

Should have technical knowledge/experience of

Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients etc

Good understanding of Cisco ISE architecture and policies along with R&S concepts

Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP

Working knowledge of Wireshark & programming languages like Python

Experience in working in a Customer support environment with excellent customer handling skills.

Logical Problem Solving approach and Analytical skills

Minimum qualification

Bachelor’s or Master’s degree in engineering

A minimum of 3+ years of experience with Security Technologies preferably Cisco

A minimum of 3 years of experience in Support environment with proven Troubleshooting experience in sophisticated environments,

Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage

Linux, VMware knowledge would be a plus

Experience in working on Cisco Products - IOS/IOS-XE routers, ASA, FTD etc would be a plus

Passion and proven ability to learn and work in a diverse team environment#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We accept digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, aggressive steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are.

Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.