Technical Consulting Engineer (Co-Op) - United States

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Engineer - Network
  • Job Type
  • Technology Interest
    Cloud and Data Center, Collaboration, Video, Networking, Security, Service Provider, Wireless, Mobility
  • Job Id

Team Description

As a Technical Consulting Engineer Co-Op supporting our Customer Experience Centers, you'll work on leading-edge technology with a keen focus on enabling Cisco’s global customers to achieve successful business outcomes.

No Cisco networking experience or knowledge is required to be successful in this position. You will join a cohort of engineers to build your technical expertise, learn Cisco specific technologies and make a direct, positive impact on our customers.

What You’ll Do

The Technical Consulting Engineer Co-Op is broken down into two phases of 3 months each.

In the first phase, you’ll get hands-on experience with next-generation technology in Cisco’s Customer Experience Labs. You'll collaborate with our Technical Consulting Engineers to recreate customer networks in the lab, using these recreates to tackle our customers’ most trying technical problems. Duties include:

  • Build networks consisting of an array of Cisco equipment
  • Monitor and track network recreate requests
  • Support the lab infrastructure

In the second phase of the program, you will work as a Technical Consulting Engineer to:  

  • Troubleshoot technical issues directly with Cisco’s customers  
  • Craft technical documents to build Cisco's intellectual property and technical knowledge base
  • Automate the process of finding and fixing common problems in Cisco’s products

Co-Op Description

The Technical Consulting Engineer Co-Op position is located in Cisco’s Research Triangle Park, North Carolina location. We offer additional compensation and resources to ease your relocation to the Raleigh-Durham, North Carolina area.  

The co-op is 6 months in duration from July 6, 2020 to December 18, 2020 and we welcome students to do multiple co-op rotations with us. To get the best possible experience, we do not allow co-op students to take university classes while on co-op, either in person or online. Check with your co-op and academic advisors to determine what impact this co-op may have on your individual university career.  

While working as a co-op, not only will you perform the job of a full-time Technical Consulting Engineer, you'll also obtain industry recognized certifications like the Cisco Certified Networking Associate (CCNA). Many of our co-ops go on to full time engineering roles within Cisco.

Minimum requirements

No Cisco networking experience or knowledge is required to be successful in this position. We will teach you the technical skills necessary to excel in the role of a TCE Co-Op.

  • You have strong analytical and technical problem-solving skills.
  • You are not enrolled in any collegiate classes during the full co-op term (online or otherwise).
  • You have the ability to work full-time hours in our Research Triangle Park, North Carolina location (additional compensation provided), for 6 months from July 6, 2020 – December 18, 2020.
  • You are fluent in English (verbal and written).
  • You have a minimum GPA: 3.0
  • You have a passion for technology
  • You possess the ability to multi-task, work in a dynamic team environment and work independently.
  • Cisco or industry certifications a plus

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!