Systems Engineering Manager - Collaboration

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Collaboration, Video
  • Job Id
    1309331

Why You'll Love Cisco


Cisco Sales is all about Inspiring Dreams, Accelerating Growth, Connecting Worlds, Recognizing Wins, Respect and Enabling you to be your best. Does this sound intriguing to you? Welcome to Cisco.  


As we continue to uphold our standard of excellence, we are embracing outstanding innovation as tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile, agile and adopt technology fast to compete aggressively and grow their business. We are confident our model in US Commercial provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.  


What You’ll Do  


As a Manager Systems Engineering you will be role responsible for driving collaboration business vision, strategy and execution for the Commercial market. This is a customer facing role that focuses on supporting our collaboration engineering team as we together uncover business benefits for customers when moving to Cisco Unified Communication and Collaboration solutions. You will have direct responsibility for leading and developing a team of high functioning, technical specialists in a virtualized environment.  


Leadership by influence is a critical skill in this role as you drive collaboration strategy to Territory and Select regions in the area and assume matrixed responsibility for regional collaboration SE engineers. Providing leadership to regional account teams to help them develop strategy and acquire out-of-area resources in the largest accounts is essential. Customer happiness and success is key; a high amount of focus is placed on collaboration application adoption and developing customers. This leader should bring innovative ways to drive business and be able to quickly build relationships and a network of resources that will benefit the business.  


Who You Are  


You are motivated, and results oriented with a background in the Telecommunications field with both TDM and IP telephony; knowledge of room based and desktop video solutions; knowledge of Cisco's Unified Communications portfolio (IP PBX, phones, voicemail, unified messaging, web collaboration, voice gateways, contact center suite, video); as well as have prior management experience at Cisco or an equivalent environment. The best candidate will understand how to approach customers in this market to drive understanding and preference to Cisco's Unified Communications solutions.  


This role will work in partnership with a Collaboration Regional Manager to drive the business to stretch performance while focusing on customer satisfaction, developing the engineering team, and working with extended teams, such as Advanced Services, Marketing, Channels, Business Transformation team, and the like. 


  • Minimum three years’ management experience required 

  • Demonstrates the characteristics of a CLEAD leader 

  • Ability to present topics in a clear and concise manner to many levels of business leaders and audience sizes 

  • Knowledge of "traditional" voice communications systems and applications *Familiarity with IP voice communications systems, preferably Cisco's solutions *Strong business acuity and customer presence 

  • Understanding of software sales motions 


We Are Cisco 


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 


#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.  


We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! 


But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 


Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 


So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!  

 

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