Systems Architect

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  • Location:
    Eschborn, Germany
  • Alternate Location
    Garching, Dusseldorf, Krakow - Poland
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1435053

What You'll Do:

The Account System Architect (SA) is a customer-focused technical sales professional who provides high level technical support and guidance to customers. He/she collaborates with the Account Team to recommend and develop appropriate customer solution offerings. 

We enable our top enterprise customers to transform their business to next generation architectures including new technologies, cloud models and new services. We leverage our assets to solve our enterprise customer’s critical challenges.

The Enterprise Global organization is searching for an Account SA, located in Garching, Eschborn, Duesseldorf or Krakow to work as technical lead for the Deutsche Bank Account Team. With this role, the SA will drive and develop the architecture and technical strategy for this customer. In collaboration with the dedicated Account Managers and the Service team, he/she has to drive the top opportunities with success. Experience in the Finance sector and a firm understanding of the challenges running large projects and how we can help monetize and optimize the GTM of our customer will be key.

  • Develop and build customer relationships with technical decision makers
  • Provide technical, consultative, and architectural sales support
  • Together with the Account Team develop and manage the technical account plan
  • Proactively generate new opportunities through customer meetings, events and seminars
  • Collaborate closely with key cross-functional teams across all architectures, Sales and Services, Customer Success and Engineering.
  • Understand and position relevant cross-technology uses cases at our strategic customers
  • Adopt the concept of continuous learning and stay up to date on Cisco solutions, products and services
  • Analyze customer business demands and priorities in a technical context and be able to translate priorities into technical roadmaps
  • Understand business economics and trends of the industries and vertical markets in which the customer conduct business and reflect how Cisco solutions can add strategic value
  • Build relationships both within and outside of Cisco; establish credibility quickly by being the trusted advisor

Who You'll Work With

The SA acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical advisor, in his / her field by the account team and customer. All SAs engage customers face-to-face or via collaborative tools and technology such as WebEx Video. As part of a Global account team, it will be necessary to work cross-functionally with various members of the regional teams.  This will ensure alignment with the global account strategy and consistent local implementation.  

Who You Are

Minimum Skills

  • Several years of related pre-sales experience.
  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
  • English and German language skills
  • Strong understanding of the customer business model and common financial pain points; ability to frame Cisco offerings in terms of business drivers
  • The SA has an in-depth knowledge of their specialization and adjacent technologies including product, technology, and competitive information

Desired Skills

  • Typically requires BS/BA (EE/CS) or equivalent.
  • CCNP or CCDP Certification preferred.
  • Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective
  • Understand customer business drivers and how to map these to a customer network platform Technical Acumen
  • Understand networking industry trends, including new products and solutions
  • Understand competitive product and solution landscape
  • Advanced knowledge in Core Networking, AI Cloud, Security
  • Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment

#WeAreCisco 

 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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