Systems Architect - Web
Location:Offsite, San Jose, California, US
Area of InterestEngineer - Pre Sales and Product Management
Technology InterestCloud and Data Center, Internet of Everything, Networking
Why You’ll Love Cisco
We change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
What You'll Do
Cisco's rapidly growing Web team is looking for a Systems Engineer to cover Web accounts in the Bay Area. You will work within a dynamic and fast-moving sales team focused around selling all of Cisco’s technical solutions and will lead all pre-sales engagements, technical solutions, and make sure our customers have a quality experience with our products and services.
Some key areas of focus will be:
Developing the Pipeline - Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing, and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline.
Build Influential Relationships - Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
Customer Obsessed - Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
Think Critically - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.
Who You'll Work With?
We work in the fast-paced Webspace. Everything is about winning with the right technologies, supporting our customers, failing fast, iterating and moving forward. So, we love being outside the comfort zone! We foster creative thinking. We believe in trust and teamwork. Our team here is family.
Web is known for Getting Things Done and Keeping it Simple with the focus on customer and employee success at the forefront. Breaking through internal barriers to enable our customers to be successful is what we do every day. A customer first mentality is key.
Who You Are?
- · Passionate about the customer experience and excited about new technology. You are a true teammate and love to learn.
- · Knowledge of baseline SE skills and in-depth knowledge in at least one specialization in either Data Center, Collaboration, Security or Route/Switch/Wireless.
- · Knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
- · Understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats.
- · Technical knowledge and consultative skills and ability to work effectively and contribute to the extended team.
- · You are at the intersection of a sales engineer, innovator, engineering account manager, and project manager all in one! In short, you are awesome and looking to be challenged and have a technical background.
The Systems Engineer must be experienced in, and demonstrate the following:
- • Network Automation & Orchestration skills
- • Networking hardware and software experience
- • Practical knowledge of network architectures
- • CCIE or equivalent experience preferred
- • The ability to build relevant customer relationships
- • Strong interpersonal, presentation and troubleshooting skills
Experienced with Cisco’s product portfolio and the technology behind it all. Passion for learning and focus at least one of our major architectures. Going deep into the technology will give you a leading edge and make you more relevant to our customers.
A can-do attitude and ability to work towards a unified goal as part of a high-performing team are key to success here. If you have a proven skillset which you constantly growing, awesome
- Our minimum requirements for this role:
5+ years of related experience.
- Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis.
- Pre-Sales experience
BS/BA (EE/CS) or equivalent
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing. Be you, with us!
We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.