System Architect

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  • Location:
    Mumbai, India
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1421091

  • Job Description

    Cisco's GSP organization brings together more than 90 of the top Wireline, Wireless, Cable and Web Providers. Solution Sales, Services Sales, Service Delivery and SP Engineering are all combined into a single organization, enabling greater cohesiveness and flexibility around Cisco offers. This is truly the next generation of Cisco's Service Provider business supporting customers with new technologies like SDN, Cloud, Data Center, Virtualization, IoT, and IoE

    What You'll Do

    Cisco seeks a Business Solution Architect to act as a trusted advisor in an account(s) and demonstrate the business value of Cisco solutions and architectures by aligning opportunities with a 3-5 year architectural vision.

    Responsibilities:

    • You will provide a consultative relationship with the customer and collaborates with Business Entities to develop customer focused architectures driving industry-wide innovation.
    • You will explain features and benefits to customers, crafting and configuring product solution offers to meet Reliance JIO specific needs
    • Apply in-depth knowledge of baseline area of specialization which may include Mobile Wireless, Cisco Mobility solution offerings, 4G/5G technologies, Cisco Data Center Solution, Cisco Automation, Design and emerging technologies
    • You will work on underlaying platform consists of innovative Cloud Native technologies such as Kubernetes, Docker, Rook, Cloud artifacts.
    • Highly developed crisis leadership skills and the tenacity to handle critical customer issues
    • You will manage the issues/customers by setting expectations and meeting/exceeding those expectations to achieve the highest level of customer satisfaction
    • You will transfer this skill in order to mentor colleagues and/or customers via presentations or documentation (technical tips, etc...)
    • You are dedicated to resolving sophisticated technical problems, multitasking, and being a customer advocate to achieve customer success
    • You have experience interacting with customers in a client facing role with excellent verbal and written communication abilities
    • You can resolve problems, determine root cause, and deliver known solutions with a high level of customer satisfaction
    • You will be identifying top opportunities and design top-down future state architectures and associated Cisco technical strategy.
    • You will build creative architectural solutions to tackle customer business problems.

    Who You'll Work With

    • You will be part of the Cisco Service Provider Team and will be the Business Solution Architect, working with customer and system engineers to develop Architectures and Cross domain Architecture (DataCenter and Automation) .You will be the trusted advisor for key collaborator in the customer organization and will work along with them to help architect their network needs.

    Who You Are

    • You've got at least 15 years of Datacenter and IP telecommunications working with named accounts as a Systems Engineer or equivalent.
    • You are a senior customer- / partner-focused technical and architectural sales professional with knowledge of customer- / partner-specific business initiators and networking environment, including adjacent technology and solution areas.
    • You have deep understanding of the industry trends in the customer's vertical.
    • You have a Bachelor's degree at a reputable university.
    • You are capable of basic business English communication.
    • Currently located in Mumbai

    The key performance traits for this role include:

    • Creating Business Relevance
    • Solution and Architectural Selling
    • Building Competitive Intelligence
    • Optimizing Sales Performance
    • Working Across Boundaries
    • Driving the Cisco Vision

    We Are Cisco

    #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

    We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

    But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

    Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, aggressive steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

    So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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