Strategy & Operations Leader

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  • Location:
    San Jose, California, US
  • Alternate Location
    RTP
  • Area of Interest
    Supply Chain
  • Compensation Range
    178000 USD - 226200 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1443514

The application window is expected to close on: 8/8/2025

 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.  


Meet the Team


The Services & Logistics (S&L) organization in Supply Chain Operations is at the heart of the customer experience. We are responsible for servicing and delivering what our customers need, when they need it, so they can build successful businesses and keep it all up and running. We have an all-in, all-inclusive culture where our #1 asset is our people. We love where we work!


Your Impact


We are looking for an experienced Strategy & Operations Leader responsible for driving strategic planning, operational excellence, and program and portfolio management across Services & Logistics. This leader will play a key role as a trusted advisor to S&L leadership, ensuring alignment between strategy and execution, spearheading initiatives to achieve business objectives and deliver measurable impact on our priorities.

This position is ideal for a forward-thinking leader with strong problem-solving skills, a collaborative mentality, and the ability to inspire teams to deliver exceptional results.


Responsibilities


  • Planning and Execution: Collaborate with VP and senior leadership to define and refine the organization’s vision, goals, and strategic priorities. Develop and communicate actionable targets to translate strategy into measurable results. Spearhead and lead executive discussions, layout vision for norms and implement for the organization.
  • Operational Excellence: Design, implement, and optimize processes to improve efficiency and scalability. Establish and track key performance indicators to measure organizational performance. Drive operational alignment across teams and departments to ensure focus on strategic priorities.
  • Program and Portfolio Management: Lead team of project and change professionals including leaders of central operations focused on S&L wide critical initiatives and projects. Uphold and refine standards & governance, standard practices, and a robust community of practitioners across the organization.
  • Leadership and Team Development: Cultivate leadership growth across the organization, mentoring leaders and fostering a culture of accountability, innovation, and high performance. Lead a high performing team to increasing excellence aligned to S&L and Cisco values. Promote collaboration and communication across functions and levels to break down silos and drive collective impact.
  • Innovation and Continuous Improvement: Drive improvement in processes and find opportunities to enhance performance through technology, process improvements, and other innovative practices. Conduct quarterly business reviews to advance next quarter’s objectives, focus organization on top priorities, and address risk areas with leaders.
  • Serve as liaison between functions, bringing forth new ideas and programs that drive ongoing innovation and continuous improvement.

Required Skills:


  • 15+ years in strategy, operations, project and portfolio management experience.
  • 10+ years demonstrated track record leading teams.
  • Experience in service supply chain and logistics.

Preferred Qualifications:


  • Strategic problem solver with exceptional communication and partner management skills.
  • Operates with sense of urgency and known by others as change agent.
  • Proficient at managing multiple complex situations and personalities at the same time.
  • Shown project management skills. Organized, detail oriented.
  • Ability to influence team members and those outside the team to achieve positive outcomes.
  • Experience understanding business requirements and translating these into workforce requirements.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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