Sr. Solutions Engineering Manager - Service Provider

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  • Location:
    Offsite, Dallas, Texas, US
  • Alternate Location
    Offsite, Iselin, NJ
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    237500 USD - 303000 USD
  • Job Type
    Professional
  • Technology Interest
    Service Provider
  • Job Id
    1442250
New

The application window is expected to close on: 5/302025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.


Candidate must reside in or be willing to relocate to New Jersey(Tri State, NJ, NY, PN) or Dallas Texas


MEET THE TEAM

The Solutions Engineering team supporting the Americas Service Provider segment is a high-performing, collaborative group of professionals focused on driving innovation and delivering measurable results for our customers. We work at the cutting edge of technology, partnering with Service Providers to transform their businesses and achieve their goals. We foster a culture of continuous improvement, mentorship, and customer-centric innovation.


YOUR IMPACT

Are you ready to drive innovation and make a tangible impact? As the Senior Solutions Engineering Leader, you will provide technical strategy and business guidance to the sales leadership team while leading and mentoring a team of top-performing Solutions Engineering professionals. Your mission will be to align team resources with operational revenue goals, enhance team capacity, and foster a culture of excellence and innovation. What makes this role exciting? You’ll have the opportunity to lead cross-functional projects, grow talent within your team, and collaborate with industry leaders to solve complex challenges in the Service Provider space.


Develop and drive technical account strategies that align with customer business goals and allocate resources effectively.


Collaborate with leadership to prioritize opportunities and analyze trends using data insights.


Build strong relationships with internal business units and external partners to support your team and customers seamlessly.


Leverage advanced technical and business expertise to align customer drivers with Cisco solutions.


Foster personal and professional growth within the team, building a strong culture of performance and innovation.


MINIMUM QUALIFICATIONS

-  8+ years of relevant technical sales experience working with Service Providers.


-  Proven experience in solutions engineering leadership, technical management, and the development and execution of sales strategies.


-  Deep understanding of industry trends, competitive landscapes, and the product ecosystem within the Service Provider space.


-  Demonstrated ability to analyze data, identify trends, and implement mechanisms to enhance team capacity and performance.


-  Experience in managing and mentoring high-performing teams.


PREFERRED QUALIFICATIONS

-  BS/BA in Electrical Engineering, Computer Science, or equivalent, with experience in the Service Provider space.


-  Advanced knowledge of networking industry trends, competitive solutions, and emerging technologies.


-  Industry certifications such as CCNA, CCNP, CCIE, or equivalent are highly desirable.


-  Exceptional relationship-building and listening skills, with the ability to engage and influence customers, partners, and internal teams effectively.


-  Experience leading cross-functional projects and driving initiatives to improve customer experience and brand loyalty.


#WEARECISCO

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.


Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.


We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!


Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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