Sr Product Manager, Zero Trust - Duo Security

  • Location:
    Ann Arbor, Michigan, US
  • Alternate Location
    US Remote
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
  • Job Id

Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.

Duo + Cisco = Disco

With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.

Our mission is simple: democratize security by making it easy and effective for everyone. We’re transforming security from the ground up by solving the world’s most pressing geopolitical challenge — safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.

We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.

We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We’re kinder than necessary.

Together we build for the future by designing simple solutions for complex problems. And that’s why we’re the most loved and trusted name in security.

What you'll do...

As a Senior Product Manager for Zero Trust, you will help lead Duo’s Zero Trust security platform. You will be responsible for delivering secure access to applications, ensuring visibility and health of devices, while taking advantage of contextual information available from Duo and Cisco security products. You will also make it easy for our customers to deploy the Duo Security platform.

Product Managers play a highly visible role in the company and are critical to the development and execution of Duo’s product strategy. As PM’s, we are responsible for delivering the best experience for our end users. As the product expert you must excel at prioritization, collaboration and communication, while being accountable for measuring quality and adoption.

You will be responsible for defining and completing Duo’s Zero Trust strategy, optimizing the product to meet the needs of our security buyers, while reducing the burden on IT Admin and end users. You’ll be working with engineering, Cloud SecOps, AppSec and Design teams to ensure quality, security and usability of the service.

Skills you have…

You have at least 6 years of product management experience with at least 4 years of B2B SaaS experience, and…

  • Bachelor’s degree preferably in the fields of computer science, engineering, design or mathematics.
  • 5 years of security industry experience
  • Experience in authentication, identity & access management, cybersecurity, cloud applications, device management systems, access security and/or zero trust solutions.
  • Align with industry analysts to evaluate use cases in Forrester and Gartner zero trust related areas.
  • Creates alliances to develop an offering of exceptional design, quality, and experience and jointly improve our competitive advantage.
  • Prioritizing work and being responsible for a strategic roadmap for integrations for zero trust use cases.
  • Experience in B2B sales enablement, and assisting with cross-selling to enhance customer experience
  • Experience with design or design research, and a history of building strong relationships with designers and engineers to deliver SaaS solutions that solve complex problems
  • Ability to understand and contribute to conversations about technical architecture and/or API design guidance and direction
  • Strong presentation and leadership skills
  • Track record of successful delivery of complex projects
  • Excellent verbal and written communication skills, and the ability to articulate positioning and technology
  • Ability to prioritize numerous tasks and use data to drive decision making
  • Awareness of compliance requirements and standards - PCI, PII, ISO 27001, NIST, FedRAMP.
  • This position will eventually require up to 20% travel to customer and Cisco locations (when it is safe to travel).

3 Reasons why you should apply…

  • You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.
  • You have a solid understanding of the problems IT Administrators face, either by direct work experience or building products that IT Administrators use every day.
  • You are passionate about solving real customer problems by bringing customer context directly to stakeholders.

This job may not be for you if...

  • If the pace of a fast-moving, growth phase startup makes you uncomfortable, or if you need a lot of well established policies and procedures before you can make decisions and get results, this might not be the best role for you.
  • If you don’t have any familiarity with at least one of the following: SaaS, endpoint management, network operations, IT security, mobile device management, cloud operations, application security, or identity and access management.
  • You are not comfortable communicating with multiple stakeholders, both internal and external, on an ongoing basis to keep perspective with customers and share it with your peers!

Does this sound like it was written for you?

Excellent! Please apply and let’s explore this together.

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.


Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.