Sr. Product Manager, Auth - Duo Security
Location:Ann Arbor, Michigan, US
Area of InterestEngineer - Software
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.
Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.
Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.
What you’ll do…
As Sr. Product Manager for Authentication, you will help take Duo’s platform to the next level. You’ll be responsible for the basis of Duo’s product: authentication. The authentication team is responsible for millions of authentications a week, and your responsibility is to maintain the easy-to-use, simple authentication experience, while evolving the Duo prompt and innovating with new authentication methods. We’re looking for an expert of authentication technologies that will bring consumer ease-of-use to enterprise customer problems. You will drive the next stage of Duo’s growth, as we expand reach into the Fortune 500 as part of Cisco. In this role, you will partner with various stakeholders from engineering, design, customer success, sales and senior management to execute on your vision and deliver it to customers.
Product Managers play a highly visible role in the company and are critical to the development and execution of Duo’s product strategy. As PMs, we practice what we preach; we validate use cases for problems our customers help us identify; we collaborate on the design of solutions to those problems; we iterate and test those designs, and we do so in an agile framework. We are servants of the organization that meld business and customer context to drive the product forward.
Skills you have…
You have at least 8 year prior work experience, and…
BA/BS preferably in the fields of computer science, engineering, design or mathematics
Real world experience developing and launching at least five products in enterprise or consumer markets
A working understanding of web-based authentication and authorization frameworks and protocols such as SAML, OIDC, OAUTH, CTAP, U2F, UAF, and WebAuthn
Background with managing products that faced end-users and involved user credential creation, management, and usage and the problems therein
Most importantly, you’re hungry to learn new skills and solve real user problems
3 Reasons why you should apply…
You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.
You’re technically savvy and want to learn product management through direct experience.
You are passionate about solving real customer problems by bringing customer context directly to stakeholders.
This job may not be for you if...
If the pace of a fast-moving, growth phase startup makes you uncomfortable, or if you need a lot of well established policies and procedures before you can make decisions and drive results, this might not be the best role for you.
If you don’t have any familiarity with at least one of the following: SaaS, endpoint management, network operations, IT security, mobile device management, cloud operations, application security, or identity and access management.
You are not comfortable with communicating with multiple stakeholders, both internal and external, on an ongoing basis to keep perspective with customers and share it with your peers!
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.
And if this role is exciting you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.