Sr. Developer Experience Engineer - Duo Security

  • Location:
    Offsite, Austin, Texas, US
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
  • Job Id

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

As a Sr. Developer Experience Engineer you will help build our developer tooling to make our Duo Engineers the best engineers they can be for backend and frontend development. Work with engineers, analyze Developer Workflows and optimize through our tooling or new tooling and process that help improve Developer Productivity. Help ensure we have a performant local feedback that matches execution in continuous integration and deployment pipeline and assures that code is passing all tests and gates in the pipeline hosted in the cloud and on premise.

What you will do...

  • Help grow our tooling to support Developer Experience; building Developer Confidence, optimize Developer Workflow, help ensure a manageable end to end Developer Lifecycle and help with Infrastructure and Support of our build system.
  • Partner with dev and the product team to collect feedback and work on continuous improvements.
  • Internal Developer Platform Tooling, Pipeline Creation (CI) and Optimization, Build Optimization, Infrastructure Support and Monitoring, etc. are things you work on from day to day.
  • Define, measure and publish metrics to measure developer experience and build quality and help the team improve them. You will understand priorities and risks and help focus our efforts on where they matter the most.
  • Work with our Duo Engineers to understand their needs and help develop solutions to make them more efficient engineers in the Duo build ecosystem.
  • Work with mobile apps, backend Linux services, SAAS products etc, thus growing the breadth and depth of your knowledge. Learn on the job, every single day and become the best Build Engineer and Quality professional you possibly can be!

The ideal candidate for this role has a high degree of developer empathy, works to build relationships with developers, enjoys feedback and enjoys solving developer experience for difficult problems.

Skills you have...

  • Leading a small team of engineers and demonstrated impact in an organization
  • Enhancing Developer Experience and Productivity; proven backend (python, bash), frontend (node, react) and productivity tooling and improved Developer Workflow
  • Continuous Integration/Delivery like Gitlab, Jenkins, Circle-ci, Travis, buildbot among others
  • Cloud services and supporting APIs like AWS (preferred), Google Cloud Engine, Azure, Openstack
  • Container experience with Docker (preferred) and Orchestration with Kubernetes
  • Continuous Configuration Automation tools like ansible and terraform
  • Solid Linux skills
  • Scripting and strongly typed Languages like python (+1), bash (+1), ruby, go, java, c#, swift

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.