Solutions Manager

  • Location:
    Offsite, Herndon, Virginia, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
  • Technology Interest
    Service Provider
  • Job Id
This person will be a key player on the team in supporting our Service Providers initiatives by planning, coordinating, and executing technical processes from start to finish, providing insights, and supporting effective decision-making. Specifically, assist other Country Solutions Architects and Pre Sales Engineers in providing architectures and solutions from inception to delivery (this is NOT a delivery or Post Sales role). The Solutions Manager will craft sophisticated system configurations and Server/Switches platforms at an experienced level in diverse, demanding customer environments. Through cross training, they'll increase their knowledge and experience in other relevant Cisco business Unit including UCS and Networking. They'll provide leadership and research capabilities supporting technical recommendations within guidelines and develop strong Account Team relationships and trust to secure future business. They should contribute and develop Best Practices, strategies, policies, methodologies and documentation sets, assist and contribute in the development BOM, Statements of Work, proposals, Level of Effort, work breakdown schedules and engagement pricing, identify and drive continual process improvement demonstrating standard methodologies, standardization and automation to scale processes. This role will also partner with business stakeholders to define clear measures to drive accountability and measure impact – both defining new and evolving existing metrics. They'll support quarterly business reviews with updated metrics to drive accountability and key business insights.

In summary, you will identify impacts and gaps, document lessons learned, and assist in the ‘to be’ E2E process, aligning with key partners across Operations and other key functions.

The initiatives you will participate in will make it easier for our sales people and partners to sell, will ensure our customers love purchasing Cisco solutions and products and drive Cisco’s transformation.

In this position, you will be part of a dynamic team that is helping to transform Cisco to a more software-centric company. You will work with a multitude of organizations giving you a wide breadth of all that Cisco has to offer. You will work closely with Cisco Operations teams, Sales, BU’s, Partners and many other multi-functional teams. You will also have the opportunity to develop and influence communications and strategic organizational change.

You'll build a strong network of multi-functional partners across the company to help guide and drive execution of enrollments and onboarding of new offers/capabilities onto Cisco’s buying programs, that ultimately drive Cisco’s transformation

You are a strategic problem solver, able to connect dots, drive alignment and collaboration, and facilitate good communication. You have an ability to maintain relationships and expectations across different business functions, with proven experience and clear passion for diving into any area of the business or product. Fast to identify changing priorities, you are able to influence strong personalities to pivot. Your strong facilitation and interpersonal skills enable you to work optimally in a matrix environment.

  • 8-10+ years of relevant work experience in program/project management, product management or offer enablement
  • Wide-breadth of multi-functional knowledge and expertise
  • Understanding of cloud computing architecture, design, and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models
  • Understanding of cloud offerings and ability to discuss cloud architectures; familiarity/strength with AWS, Azure and related services 
  • Understanding of Networking Technologies such as SDN, NFV, Network Orchestration or Cloud
  • Understanding of modern SW stacks, eg: VM, Docker, Kubernetes, Workload management, Orchestration etc.
  • Experience transforming and optimizing processes by driving people, process and technology initiatives
  • Excellent written and verbal communication, strong facilitation, communication and problem-solving skills.
  • BS required; MS a strong plus
  • Demonstrated leadership skills and experience working with large and cross-functional teams to set direction, plan & communicate
  • Demonstrable experience influencing cross functional leaders
  • PjM/PgM certification a plus
  • Solid track record of leading strategic initiatives
  • Strong analytical thinking and problem-solving ability
  • Self-starter, ability to work independently
  • Fun, high-energy personality; outstanding teammate that works well in synergetic situations.
#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) And only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take ambitious steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.