Cisco Careers

(US ONLY) The application window is expected to close on: 12/17/24

Required locations for this role are Charlotte, North Carolina, or Greenville South Carolina, or Columbia South Carolina

Meet the Team:

You will collaborate and partner closely with the Client Director, Client Execs, Technical Account Managers, Solutions Engineers, Specialists, BU Product and Engineering teams, Services Sellers, CX Delivery teams, Partners and ASP-Web colleagues – to name a few!

Your Impact:

You will provide technical direction and business guidance while leading a team of best-in-class Solutions Engineers. You will drive revenue through account planning, resource planning and allocation. You will actively develop and maintain the engineering team strategy and continually seek creative methods for improving team performance. You will help meet operational revenue goals by driving creative programs and leading day to day activities. You will lead and grow Solutions Engineering team talent and expertise while working with the CE and Account Managers on an account strategy plan by compiling SE feedback and adding knowledge of market trends and demand. You will create a technical resource plan for the business and collaborate with CE to prioritize and target team opportunities and review quantitative information to identify and explain trends. You will understand mechanisms for establishing team capacity, improving team performance and align resources to deliver on commitments and get results.

Responsibilities Include:

Team Leadership

• Lead and mentor a team of dedicated Solutions Engineers, fostering a culture of collaboration, innovation, and accountability. Share vision, clarity of purpose and help remove hurdles.

Technical Strategy

• Co-create, Co-develop and Co-innovate with the customer on strategic engineering initiatives to enhance the efficiency, safety, and scalability of the global fulfillment centers and associated subsidiaries. Find opportunities for automation, programmability, and advanced technologies to drive operational excellence.

Cross-functional Collaboration

• Collaborate closely across the team to understand business needs and translate them into engineering solutions. Build and expand on strong partnerships across the customer (Engineering Leadership, Principal Architects, key decision makers) and Cisco (BU executives, Engineering key collaborators) to drive alignment and achieve common goals.

Continuous Improvement

• Lead continuous improvement initiatives to optimize existing processes and methodologies. Offer solutions, not problems. Take calculative risks and learn from mistakes.

Lead by Example

• Foster a culture of curiosity, ownership, customer obsession, results oriented and earning trust by listening, speaking candidly, and treating everyone with respect. Maintain a safe and healthy environment.

Minimum Qualifications:

• 5+ years of related presales experience
• 3+ years of proven experience in engineering leadership roles
• 2+ years working in a technical sales capacity with strong technical background in the following areas – Data Center Networking, Enterprise Networking, IoT; Understanding of automation and programmability
• 2+ years leading or managing cross-functional, complex engineering projects with demonstrated results.

Preferred Qualifications:

• Bachelor's degree or equivalent experience in Engineering, Science, or related field; Advanced degree a plus
• Excellent communication, interpersonal, and problem-solving skills.
• Commitment to continuous learning and staying abreast of industry trends and standard methodologies.

Why Cisco

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco