Solutions Engineering Manager-US Commercial, Bay Area

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  • Location:
    San Jose, California, US
  • Alternate Location
    San Francisco Bay Area
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    220900 USD - 275100 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1432612

Application window expected to close on 12/11/24


What You’ll Do

The US Commercial vision is transforming business through the power of people and technology. Our organization is focused on the US Mid-Market, the 5th largest economy in the world, with a broad portfolio of small, medium and large customers across all vertical markets with the exception of public sector. US Commercial has grown consistently over the past 26 quarters with the support of a diverse set of partners and ecosystem. US Commercial has an incredible culture built upon Focused Execution, Technical Excellence, Collaboration and Fun!

Key Responsibilities:

•Work hand in hand with the Region Sales Manager to build a culture of collaboration, inclusion and constant growth

• Establish relationships built on trust and commitment at multiple levels within customer accounts

• Foster relationships with architecture leaders to bring the best cross functional solutions and teams to our customers

• Facilitate growth and development plans for all Solutions Engineering team members to drive personal and professional growth and a culture of curiosity

• Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall team goals.

• Build the capabilities needed to deliver on the team's short and long term goals, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools

• Communicate a clear vision and strategy for the region that inspires and empowers the team to execute within a common framework

Who You Are

• People-focused technical sales professional who provides technical direction and business guidance to the Premium Sales teams.

• Self-starter who can actively develop and maintain a team of high-performing Solutions Engineers and continually seek innovative methods for improving team performance

• Ability to bring the company strategy into own technical team strategy

• Motivated to work on highly complex and extremely large deals with diverse set of internal and external collaborators

• Demonstrate an effective team approach with direct and virtual teams

• High energy, passion about driving business and be a positive change agent for the team

• Able to develop and lead the diversified and self-achiever team

• Willing to connect with people to recruit, hire and retain a diverse group of professional sales technologists

• Positive, Proactive, self-motivated with the ability to have the tough conversations when necessary

• Out of box thinking, encouraging innovation and teamwork in diversified environment

• Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework.

• Candidate must reside in Bay Area market to support team and client base.

Minimum Qualifications

• 7+ years of technical sales/SaaS engineering experience

• Excellent verbal and written communication skills with customer executives, partner executives and internal key stakeholders.

Preferred Qualifications

• Experience with showing leadership skills in a group of peers and cross functional team members.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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