Solutions Engineering Manager - Google

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  • Location:
    San Jose, California, US
  • Area of Interest
    Sales - Product
  • Compensation Range
    257400 USD - 326700 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1438984
New

The application window is expected to close on: 4/4/25. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is based local to the San Jose, CA area.


Meet The Team


As the Solutions Engineer (SE) Manager – Google, you will be partnered with the Client Director and working with Cisco field account managers, systems engineers, and partners to plan sales strategy, develop proposals, and deliver customer presentations.


Your Impact


As the Solutions Engineer (SE) Manager, you will provide technical direction, business guidance, and leadership to the Google SE team. Drive revenue through account planning, resource planning and allocation. You will actively develop and maintain a team of high-performing SEs and continually seek creative methods for improving team performance. Assist meeting operational revenue goals by driving creative programs and leading day to day activities. You will lead and grow systems engineering team talent and expertise. You will create a technical resource plan for the Google account and collaborate with the Client Director to prioritize and target team opportunities; review quantitative information to identify and explain trends. You will understand mechanisms for establishing team capacity, improving team performance and align resources to deliver on commitments and get results. 


In this role, you'll know how to establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts and understand the customer's business model and help the team identify an architecture and/or solution that provides return on investment You will have an advanced understanding of internetworking industry trends, including new products and solutions. You will have an advanced understanding of product and solution landscape and can articulate trade-offs between Cisco and competitor products.

  • Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
  • Assist in qualified partner identification where appropriate
  • Review and approve requests for customer-focused pre-sales resources
  • Track and report team metrics for a given opportunity
  • Monitor and measure team progress against business plan and recommend changes as needed
  • Interact with business units to provide support for local region
  • Lead multi-functional projects within area of responsibility
  • Facilitate communications and understanding of customer requirements between customers, corporate, and the field.
  • Actively seek feedback on self; recognize own capabilities and take initiative to continually improve
  • Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
  • Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and monitor high levels of customer satisfaction in assigned territory.


Minimum Qualifications:

 

  • B.S. Degree in technical related field
  • Over 7 years technology industry experience
  • Relevant Cisco certifications to prove technical expertise
  • 5 years of formal leadership experience


Preferred Qualifications:


  • Develop team members’ capabilities in support of individual career goals and team objectives
  • Understand the value of standard methodologies and apply methodologies and other tools to drive business results.
  • Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
  • Able to get things done without direct line authority; able to exercise personal influence, resolve issues, and bring about required behaviors
  • Translate Cisco's vision for the future into a compelling value proposition for the team
  • Clearly and succinctly convey information and ideas, including experienced with executive communication and presentation skills.


We Are Cisco


#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. 


Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. 


We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! 


Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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