Solutions Engineering Manager, Austin, TX
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Location:Offsite, Austin, Texas, US
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Alternate LocationSan Antonio
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Area of InterestEngineer - Pre Sales and Product Management
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Compensation Range202900 USD - 292400 USD
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Job TypeProfessional
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Technology InterestPortfolio
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Job Id1441054
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Join our dynamic and high-impact SLED (State, Local Government, and Education) team in the Lone Star Region, covering Austin and San Antonio. This group of passionate technology leaders partners closely with public sector clients to help solve real-world challenges through innovation, collaboration, and cutting-edge Cisco solutions. We are driven by purpose, customer success, and technical excellence—and we’re looking for a leader to help drive that forward.
Your Impact
As a Solutions Engineering Manager (SEM) for the Lone Star Region, you’ll lead a team of talented Sales Engineers supporting Cisco’s public sector customers. You’ll work hand-in-hand with the Regional Sales Manager to align sales and technical strategies, guide your team’s personal and professional growth, and help architect solutions that transform our customers’ operations.
This role is based in Austin or San Antonio, and requires deep technical knowledge, leadership experience, and a passion for helping teams and customers succeed.
· Lead and inspire a team of Systems Engineers aligned to State, Local Government, Higher Ed, and K-12 accounts in Austin and San Antonio
· Collaborate with cross-functional teams (sales, CX, architecture specialists) to deliver full-stack technical solutions to customers
· Drive strategy, vision, and architectural thinking across the Cisco portfolio to solve complex customer business problems
· Support and guide SEs on technical presentations, solution development, and planning efforts
· Mentor and coach your team on personal growth, certifications, and industry trends to ensure technical excellence
Minimum Qualifications
· 7+ years of experience in the technology industry, preferably in pre-sales, technical sales, or systems engineering
· Proven experience selling or designing Cisco (or similar) solutions including Routing & Switching, Security, Collaboration, Data Center, or Cloud
· Prior experience leading teams or managing end-to-end technical projects
· Ability to clearly communicate complex solutions to both technical and executive audiences
· Must reside in the Austin or San Antonio metro area
Preferred Qualifications
· Strong leadership skills with the ability to coach, mentor, and inspire technical talent
· Collaborative mindset and experience working cross-functionally across sales, engineering, and operations
· Excellent communication and presentation skills
· Strategic thinker with experience building long-term customer and partner relationships
· Industry certifications (e.g., CCNP, CCIE) a plus
#WeAreCisco (This is the Standard and cannot be changed)
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.