Solutions Engineer

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  • Location:
    Minato, Japan
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1435967

[募集部門]

東日本地域のお客様を広くカバーしてビジネスを拡大するために活動する プリセールス SE チームです。
担当するエリアは主に公共系（自治体、教育委員会、医療、文教など）のお客様になります。

[職務内容]

営業部門と協力しながら、本社開発部門・サービス部門・技術サポート部門との協業を推進し、技術面からビジネスに貢献します。
技術をリードするSEとして、担当するお客様、パートナー様と信頼関係を構築し、シスコの幅広い製品・ソリューション・サービスの提案を通してお客様の課題解決およびビジネス拡大に貢献するため以下のような活動を行います。

・お客様への直接およびパートナーを介した間接アプローチによる販売促進活動
・ビジネス戦略の立案・実行
・お客様の課題や技術要件の整理
・最適なシスコソリューションの検討と提案
・競合他社との差別化提案
・プレゼンテーション資料作成およびプレゼンテーション
・実機デモおよびラボ検証作業の実施と報告
・商談に対して米国本社や他部門との協業
・技術的な問い合わせ対応および導入支援
・お客様・パートナーとの関係構築・維持
・パートナーとのソリューション検討・開発、技術支援
・担当技術領域は幅広くNetwork, Security, Collaboration,  Cloud, IoT 等 Architecture 全般に渡ります。

[求められる能力]

・5年以上のシステムエンジニア経験
・SI ビジネス、予算に対する戦略の立案、案件進捗管理の経験を有する方
・お客様への直接およびパートナーを介した間接アプローチによる製品/ソリューションの提案活動、販売促進経験を有する方
・スピード感を持って、情熱的に仕事に取り組める方
・積極的に大きな目標に向かってチャレンジできる方
・変化を楽しみ、修正していく能力のある方
・責任を持って自分の仕事を完遂できる方
・社内外問わず方向性を共有、調整し、敬意をもってプロジェクトを遂行できる方
・リーダーシップをもってプロアクティブに活動できる方
・誠実で正直な方
・学ぶ意欲が強く、新しい技術に対しても積極的に自己研鑽に励める方
・高い英語能力（リーディング、ライティング、スピーキング）
・ネイティブレベルの日本語能力（ドキュメントの読み書き、会話コミュニケーション）
・担当する業界（自治体、教育委員会、医療、文教など）の知識があれば尚良
・プログラミング能力があれば尚良

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[The Business Entity]

East Japan SE Team in Systems Engineering seeks a Pre-Sales SE for varius account.
(e.g. Local Goverment, Healthcare, Education and etc.)

High touch pre-sales SE team for East Japan account to maximize customer's business by delivering technical excellence and Cisco value to address to customer's business requirement working with sales team as well as BU, Service and other cross functional teams.

[Role & Responsibilities]

Customer-focused technical sales professional who provides technical information, design/implementation guidance across the Cisco product portfolio to the customer. 

SE takes an architectural perspective to demonstrate how Cisco products and solutions can solve the customer's business problems and sustains relationships with customer technical staff aligned to their understanding of the customer's business goals.

・Define customer business problem in a technical context
・Take the lead on moving deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources
・Refine and research technical requirements of the opportunity
・Define solution options and articulate the benefits of a Cisco solution
・Lead research of potential competitive offerings for the proposed solution
・Lead and develop PoC, leveraging resources such as demo labs, including presentation and documentation of test results
・Develop customer presentation materials
・Lead presentation of Cisco solutions to customer, including white-boarding and presentation of technical material 

[Desired Skills]

・A person of challenging spirit and a sense of advancement
・More than 5 year experience as a systems engineer
・A person with proactive action to propose with the customer first policy
・Good collaboration and project management skills
・Ability to work effectively, and lead the team
・Pre-Sales experience by direct to customer and/or through channel partner
・Knowledge of each Industry preferred
・Business communication skill
・Excellent speaking & writing of English
・Native level Japanese
・Programming/Scripting skills preferred 

 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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