Solutions Engineer

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  • Location:
    Taipei, Taiwan
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    AI or Artificial Intelligence, Cloud & AI (DCN & Compute)
  • Job Id
    1432365

As a Solutions Engineer, you will partner with our Cloud and AI Account Executives across TAIWAN in a pre-sales technical role for Cloud and AI Networking portfolio.

·       Lead the technical conversation supporting the region for complex products/applications/solutions.

·       Provide in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstration

·       Assist the sales staff in assessing potential application of Cloud and AI networking products to meet customer needs and may prepare detailed product specifications for the development and implementation of our Cloud and AI networking products.

·       Help interface with our technical marketing engineering to support our local Cloud and AI solutions engineer, giving them updates of use cases and new solutions and products coming from the BU and translate them into the TAIWAN market.

·       The ideal candidate must also be passionate about technology and must have good presentation and troubleshooting skills. 

·       Must be able to possess the ability to learn quickly and stay current on the evolving technology trends.

·       You will predominantly work with internal and external customers across TAIWAN.

 

Who You'll Work With

The TAIWAN Cloud and AI Presales team comprise of many talented and motivated engineers. We are seen as the trusted advisor for Cloud and AI infrastructure and able to create pipeline for our customers, build relationships with relevant stakeholders, having technical deep dive for cloud and AI. We place emphasis on our development be it technical or on a business level to be able to be relevant to our stakeholders. We work closely together to help our customers solve their business problems.

Who You Are

·       You have excellent knowledge in Cisco Compute and networking solutions to help drive Cisco's Cloud and AI solution. Cross architecture knowledge and experience from security, compute and software would be a bonus. You will lead the Architectural Teams for deep-dive pre-sales, PoCs / PoVs and technical workshops with customers / partners. You will also play a key role in competitive opportunities and position Cisco to its advantage.

·       You have a start-up mentality to deliver solutions that drive business success for Cisco.

·       Excellent written and oral communication skills are necessary to collaborate effectively with Cisco team members, partners and customers.

·       Around 8 to 10 years or equivalent experience in datacenter networking.

·       This is a unique career enhancing opportunity for high potential candidates looking for both a challenge and chance to garner experience and skills at the edge of current network development and technologies. The individual must have excellent teamwork, collaboration, business, and leadership skills with a commitment to customer success and a relentless drive for results.

·       Relevant certifications are highly desirable.

Why Cisco? 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.” 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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